Years of Professional Knowledge Building
Alexa Cleveland
Boone,NC
Summary
With six years of experience in the Food Industry, I find joy in forging new relationships and discovering diverse experiences. My key skills include verbal communication, interpersonal skills, content creation and scheduling, social media management, and strategic thinking. I am always looking to practice and build upon these skills as well as eagerly welcoming advice and insights from others. Currently pursuing a Bachelor's degree in Public Relations with a minor in Digital Marketing, I am actively seeking internship and job opportunities to deepen my understanding and expertise in this field.
Overview
4
4
2
2
Certificates
Work History
Server
Chili's
Boone , NC
11.2022 - Current
-Interacted with guests to provide exceptional customer service
-Performed multiple tasks at once under heavy time constraints
Restaurant Hostess/Food Expeditor
Gonza Tacos Y Tequila
Cary, NC
01.2020 - 08.2022
-Greeted and interacted with guests in a welcoming and courteous manner
-Managed the seating of guests in a timely and efficient manner utilizing the Open Table application to maximize restaurant capacity
-Responsible for food expo to ensure accurate and timely service
-Trained new employees in all areas including hostessing, food runners, and servers
-Managed communication between servers and kitchen staff to ensure customer satisfaction
-Addressed and resolved issues between guests, food, and wait times
Education
BBA - Public Relations, Minor in Digital Marketing
Appalachian State University
Boone, NC05-2025
High School Diploma -
Middle Creek High School
Apex, NC05-2021
Skills
- Google analytics
- Hubspot
- Microsoft Office
- Social Media
- Point of Sale Systems
- Multitasking
Certification
- Hubspot Digital Marketing Certified (Nov 29, 2024)
- Google Analytics Certified (Nov 12, 2024)
Timeline
Server
Chili's
11.2022 - Current
Restaurant Hostess/Food Expeditor
Gonza Tacos Y Tequila
01.2020 - 08.2022
BBA - Public Relations, Minor in Digital Marketing
Appalachian State University
High School Diploma -
Middle Creek High School