Alexa Dalbero
Summary
Dedicated Salon Manager and Professional Dog Groomer with a proven track record in client relationship management and effective communication. Committed to delivering exceptional customer experiences and enhancing operational efficiency within salon environments.
Overview
23
23
years of professional experience
Work History
Salon Manager/Professional Dog Groomer
Cutie PawTootie Dog Grooming LLC
02.2019 - 02.2026
- Familiar with all aspects of animal grooming including: clip/file nails, pluck and wipe ears, bath, blow dry, brush out, anal gland expression, and different breed trims.
- Used Pawfinity and GrooMore to book appointments and communicate with customers.
- Point of sale experience
- Dealt with customer issues and scheduling conflicts
- Able to spot potential health issues with pets and give suggestions
Professional Dog Groomer, Salon Manager
PetSmart
03.2003 - 05.2022
- Managed salon operations at PetSmart in Danville, VA, for 6 years following a 10-year tenure in Manalapan, NJ, before returning to West Berlin, NJ.
- Executed safe pet handling protocols and performed grooming services, including baths and haircuts, to maintain pet well-being.
- Coordinated all supply orders and maintained organized inventory for streamlined workflow.
- Managed scheduling of staff and grooming appointments to optimize operational efficiency.
- Established and nurtured long-term partnerships with clients to enhance satisfaction and loyalty.
Sales Associate
Kay Jewlers
09.2014 - 02.2018
- Learned the 4 C's of diamonds
- Learned to identify any inclusions in stones before sending off for repairs
- Assisted clients in selecting jewelry, based on customer preferences.
- Point of sale experience
Sales Associate
Under Armour Outlet
09.2010 - 12.2012
- Maintained displays and dressed mannequins
- Updated signage and pricing
- Point of sale experience
Sales Associate
Hickory Farms
11.2004 - 12.2004
- Engaged in customer service and product promotion at Hickory Farms during three seasonal periods.
- Nov 2004-Dec 2004, Nov 2005- Dec 2005, Nov 2007- Dec 2007
- Facilitated customer interactions by greeting visitors and distributing product samples to encourage purchases.
- Identified suitable gift selections and coordinated shipping arrangements to ensure timely delivery.
- Executed register transactions with precision and efficiency.
- Executed store closure procedures and securely transported deposits to the bank.
Education
High School Diploma - Grooming
PetSmart Grooming Academy
Secaucus, NJ05-2007
High School Diploma -
Freehold Borough High School
Freehold, NJ06-2006
Skills
- Customer service
- Scheduling and appointments
- Excellent attendance record
- Employee management and training
Timeline
Salon Manager/Professional Dog Groomer
Cutie PawTootie Dog Grooming LLC
02.2019 - 02.2026
Sales Associate
Kay Jewlers
09.2014 - 02.2018
Sales Associate
Under Armour Outlet
09.2010 - 12.2012
Sales Associate
Hickory Farms
11.2004 - 12.2004
Professional Dog Groomer, Salon Manager
PetSmart
03.2003 - 05.2022
High School Diploma - Grooming
PetSmart Grooming Academy
High School Diploma -
Freehold Borough High School