Alexa Dosa
Holland,PA
Summary
Friendly, dependable, and detail-oriented professional with several years of experience in fast-paced customer service and child care settings. Demonstrated ability to communicate professionally, manage schedules, maintain confidentiality, and provide compassionate support.
Overview
6
6
years of professional experience
Work History
Server
Johnny Apples
05.2025 - Current
- Delivered excellent customer service in a fast-paced environment, serving multiple parties at a time
- Handled high-volume rush hours while ensuring accurate orders and minimal wait times
- Resolved guests’ concerns effectively
- Trained new staff on computer systems, menu items, and service standards
Child Care
01.2020 - Current
- Provided attentive, compassionate care for children of various ages in a safe and supportive environment
- Communicated effectively with parents regarding schedules, needs, and concerns while maintaining confidentiality
- Managed appointments, routines, and daily activities with strong time-management and organizational skills
- Responded calmly and professionally to sensitive situations and changing needs
- Built trust with families through reliability, discretion, and respectful communication
Hostess
Bacco Centro
09.2022 - 05.2025
- Greeted guests warmly and managed seating arrangements to optimize table flow
- Maintained waitlists and communicated accurate wait times to guests
- Answered phone calls, handled reservations, and assisted with guest inquiries
- Took customers’ orders at counter, online and managed phone orders for takeout and delivery
Busser
Bacco Centro
09.2022 - 05.2025
- Cleared, cleaned, and reset tables quickly to ensure efficient guest turnover
- Assisted servers by refilling water, delivering food, and maintaining dining areas
- Maintained cleanliness and organization of the dining room and service stations
- Worked collaboratively with kitchen and front-of-house staff during high-volume shifts
Education
Bachelor of Science - Pre-Medical Imaging
Widener University
Chester, PA01.2026
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Council Rock High School
Southampton, PA05.2024
Skills
- Punctuality
- Time Management
- Strong Work Ethic
- Attention to Detail
- Adaptability
- Dependability
LANGUAGES
Spanish: 4 years of coursework; basic conversational speaking; ability to understand common phrases
Timeline
Server
Johnny Apples
05.2025 - Current
Hostess
Bacco Centro
09.2022 - 05.2025
Busser
Bacco Centro
09.2022 - 05.2025
Child Care
01.2020 - Current
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Council Rock High School
Bachelor of Science - Pre-Medical Imaging
Widener University