Alexa Feder
Santa Clarita,CA
Summary
Highly motivated team player and eager sales associate to work in a fun and uplifting environment with positive like-minded people. Highly skilled at giving excellent customer service, making product recommendations and completing cashier transactions. A quick learner overall, enthusiastic and very passionate about developing and building new skills, taking on new experiences and learning about the retail food business.
Overview
1
1
year of professional experience
Work History
Sales Associate
PINK Victoria Secret
06.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Customer Service Representative
Feder's Distributors
05.2021 - 08.2021
- Greeted customers promptly, offered assistance and gave direction to appropriate area and Sales Associate
- Handled customer inquiries and suggestions courteously and professionally.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Psychology
Chapman University
Orange, CA05.2026
High School Diploma -
West Ranch High School
Valencia, CA06.2022
Skills
- Hard Working, outgoing and friendly
- Persuasive Selling
- Exceptionally organized, diligent and punctual
- Efficient time management
- Speaks clearly and communicates effectively
- Team player and works well independently
- Retail cashier
- Answer phone calls and direct inquiries
- Creative and resourceful
- Enthusiastic and takes pride in work
- Proficient in Google Docs, Google Slides
- Conflict resolution
- Social Media knowledge, including Snapchat, Instagram and UTube
Accomplishments
- In my 18 years, I'm most proud of the hard work it took learning, studying and preparing for my Bat Mitzvah, a religious right of passage, 5 years exposed and immersed in the Hebrew language.
- I was also a competitive gymnast for 10 years and won numerous awards and ribbons.
- In High School I tried out and made the cheer team every year and challenged myself my senior year to take on a more rigourous workload with AP and Honor classes.
Timeline
Sales Associate
PINK Victoria Secret
06.2022 - 08.2022
Customer Service Representative
Feder's Distributors
05.2021 - 08.2021
Bachelor of Science - Psychology
Chapman University
High School Diploma -
West Ranch High School