Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alexa Feder

Santa Clarita,CA

Summary

Highly motivated team player and eager sales associate to work in a fun and uplifting environment with positive like-minded people. Highly skilled at giving excellent customer service, making product recommendations and completing cashier transactions. A quick learner overall, enthusiastic and very passionate about developing and building new skills, taking on new experiences and learning about the retail food business.

Overview

1
1
year of professional experience

Work History

Sales Associate

PINK Victoria Secret
06.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Customer Service Representative

Feder's Distributors
05.2021 - 08.2021
  • Greeted customers promptly, offered assistance and gave direction to appropriate area and Sales Associate
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Science - Psychology

Chapman University
Orange, CA
05.2026

High School Diploma -

West Ranch High School
Valencia, CA
06.2022

Skills

  • Hard Working, outgoing and friendly
  • Persuasive Selling
  • Exceptionally organized, diligent and punctual
  • Efficient time management
  • Speaks clearly and communicates effectively
  • Team player and works well independently
  • Retail cashier
  • Answer phone calls and direct inquiries
  • Creative and resourceful
  • Enthusiastic and takes pride in work
  • Proficient in Google Docs, Google Slides
  • Conflict resolution
  • Social Media knowledge, including Snapchat, Instagram and UTube

Accomplishments

  • In my 18 years, I'm most proud of the hard work it took learning, studying and preparing for my Bat Mitzvah, a religious right of passage, 5 years exposed and immersed in the Hebrew language.
  • I was also a competitive gymnast for 10 years and won numerous awards and ribbons.
  • In High School I tried out and made the cheer team every year and challenged myself my senior year to take on a more rigourous workload with AP and Honor classes.

Timeline

Sales Associate

PINK Victoria Secret
06.2022 - 08.2022

Customer Service Representative

Feder's Distributors
05.2021 - 08.2021

Bachelor of Science - Psychology

Chapman University

High School Diploma -

West Ranch High School
Alexa Feder