Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zac Hernandez

Moore,United States

Summary

Provided exceptional customer service and product knowledge to support clients in making informed purchasing decisions Utilized CRM software to track sales activities, manage pipeline, and analyze sales performance metrics Developed and implemented strategic sales plans to effectively penetrate new markets and drive revenue growth Developed strong communication and negotiation skills to handle objections and close sales in a fast-paced environment Implemented innovative sales strategies to adapt to different neighborhoods and customer demographics Built and maintained positive relationships with customers to enhance sales opportunities and increase customer satisfaction Demonstrated ability to accurately and efficiently pick orders for shipment by scanning products and ensuring correct quantities and items are selected Proficient in operating manual and electric pallet jacks to safely transport and load merchandise onto delivery trucks Skilled in organizing and prioritizing orders based on shipping deadlines and customer requirements Experienced in performing quality checks on items to verify they meet established standards before packaging and shipping Proven track record of maintaining a clean and orderly work environment while adhering to company safety guidelines and procedures Safely operate equipment such as forklifts and pallet jacks to move and load products Followed safety protocols and procedures to ensure a safe working environment Efficiently and accurately loaded materials onto trucks for transport to designated locations Inspected materials for quality and compliance with company standards before loading them onto vehicles Collaborated with team members to meet daily loading quotas and deadlines Conducted preventative maintenance tasks on equipment to ensure optimal operation and minimize downtime Troubleshot and repaired electrical, mechanical, and plumbing issues in a timely and efficient manner Performed building repairs and renovations, including drywall patching, painting, and flooring installation Managed inventory of maintenance supplies and equipment to support efficient operations and reduce costs

Overview

6
6
years of professional experience

Work History

Sales Associate

T-Mobile
11.2024 - 02.2025
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Troubleshot problems for callers and helped independently resolve common issues.
  • Collaborated with team members to share best practices, enhancing overall team performance.
  • Maintained high call volume for increased sales opportunities with efficient time management skills.

Sales Associate

Mathis Brothers
03.2024 - 11.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Sales Representative

Mallard Construction and Roong
10.2023 - 03.2024
  • Provided exceptional customer service and product knowledge to support clients in making informed purchasing decisions
  • Utilized CRM software to track sales activities, manage pipeline, and analyze sales performance metrics
  • Developed and implemented strategic sales plans to eectively penetrate new markets and drive revenue growth
  • Developed strong communication and negotiation skills to handle objections and close sales in a fast-paced environment
  • Implemented innovative sales strategies to adapt to dierent neighborhoods and customer demographics
  • Built and maintained positive relationships with customers to enhance sales opportunities and increase customer satisfaction

Order Selector

Sysco
06.2023 - 10.2023
  • Demonstrated ability to accurately and eciently pick orders for shipment by scanning products and ensuring correct quantities and items are selected
  • Procient in operating manual and electric pallet jacks to safely transport and load merchandise onto delivery trucks
  • Skilled in organizing and prioritizing orders based on shipping deadlines and customer requirements
  • Experienced in performing quality checks on items to verify they meet established standards before packaging and shipping
  • Proven track record of maintaining a clean and orderly work environment while adhering to company safety guidelines and procedures

Warehouse Worker

Hobby Lobby
04.2021 - 04.2023
  • Safely operate equipment such as forklifts and pallet jacks to move and load products
  • Followed safety protocols and procedures to ensure a safe working environment
  • Eciently and accurately loaded materials onto trucks for transport to designated locations
  • Inspected materials for quality and compliance with company standards before loading them onto vehicles
  • Collaborated with team members to meet daily loading quotas and deadlines

Maintenance Technician

Del Real Foods
02.2019 - 03.2020
  • Conducted preventative maintenance tasks on equipment to ensure optimal operation and minimize downtime
  • Troubleshooted and repaired electrical, mechanical, and plumbing issues in a timely and ecient manner
  • Performed building repairs and renovations, including drywall patching, painting, and ooring installation
  • Managed inventory of maintenance supplies and equipment to support ecient operations and reduce costs

Education

High School Diploma -

Southmoore Highschool
Moore, oklahoma
05.2015

Skills

  • Detail Oriented
  • Hard-Working
  • Quick Learner
  • Positive mindset
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Money handling
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Store opening and closing
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • Complex Problem-solving
  • Upselling
  • Meeting deadlines
  • Sales development
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Attention to detail
  • Critical thinking
  • Problem resolution
  • Friendly, positive attitude
  • Team collaboration
  • Worksite safety
  • Equipment operation
  • Truck loading
  • Concrete finishing
  • Flooring installation
  • Materials loading
  • Worksite preparation
  • Site preparation
  • Equipment maintenance
  • Masonry work
  • Blueprint reading
  • Stonework craftsmanship
  • Multitasking and organization
  • Construction safety
  • Machinery operation

Timeline

Sales Associate

T-Mobile
11.2024 - 02.2025

Sales Associate

Mathis Brothers
03.2024 - 11.2024

Sales Representative

Mallard Construction and Roong
10.2023 - 03.2024

Order Selector

Sysco
06.2023 - 10.2023

Warehouse Worker

Hobby Lobby
04.2021 - 04.2023

Maintenance Technician

Del Real Foods
02.2019 - 03.2020

High School Diploma -

Southmoore Highschool
Zac Hernandez