Joyce Wieser
Atlantic,IA
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
20
20
years of professional experience
Work History
Sales Associate
Browns's Shoe Fit Co
05.2015 - Current
- Developed strong customer relationships through attentive service and personalized recommendations.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Trained new staff on sales techniques and customer engagement strategies to enhance team performance.
- Collaborated with management to implement promotional events, increasing foot traffic and sales volume.
- Assist with daily bookkeeping and bank deposits.
- Utilized point-of-sale systems to process transactions efficiently and maintain accurate financial records.
- Resolved customer inquiries and complaints promptly, contributing to high satisfaction ratings.
- Men's formal wear coordinator. Organize orders, inventory in and inventory returns. Assist with promotions for men's formal wear.
Day Habilitation Assistant/Coordinator
CASS Incorporated
11.2005 - 11.2014
- Managed scheduling and resource allocations for multiple groups of adult individuals with mental disabilities.
- Developed with our individuals enriching life skill activities for those unable to work.
- Collaborated with Case Managers and families attending yearly staffings to access previous goals and establish new goals and create personalized care plans.
- Implemented creative learning opportunities that incorporated sensory stimulation techniques tailored specifically to each client''s unique needs.
- Facilitated team meetings to identify challenges and propose actionable solutions for continuous improvement.
- Maintained detailed documentation of client progress, ensuring program effectiveness and compliance with regulatory requirements.
- Established best practices for documentation, improving accuracy and accessibility of critical information.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Submitted quarterly and annual reports to show progress or lack there of.
- Ensured compliance with all local, state, and federal regulations governing day habilitation services by strictly adhering to established policies and procedures.
Education
Certification - Radiological Technologiy
Bergan Mercy College Or Radiological Technologies
Omaha, NE06-1994
Certification - Cosmetology
Nettleton Academy of Hair Design
Sioux Falls, SD10-1985
High School Diploma -
Emerson-Hubbard Community High School
Emerson, NE05-1984
Skills
- Customer service
- Detail oriented
- Teamwork and collaboration
- People oriented
- Problem-solving skills
- Cash handling
- Store opening and closing
- Product knowledge
- Professional appearance
Timeline
Sales Associate
Browns's Shoe Fit Co
05.2015 - Current
Day Habilitation Assistant/Coordinator
CASS Incorporated
11.2005 - 11.2014
Certification - Radiological Technologiy
Bergan Mercy College Or Radiological Technologies
Certification - Cosmetology
Nettleton Academy of Hair Design
High School Diploma -
Emerson-Hubbard Community High School