Summary
Overview
Work History
Education
Skills
Timeline
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Chanda Knight

Atlantic,IA

Summary

Dynamic Team Leader with proven success at Wal-Mart Supercenter, excelling in team motivation and conflict resolution. Expert in analyzing performance metrics to drive strategic decisions, while fostering collaboration and professional growth. Adept at multitasking and maintaining attention to detail, ensuring high levels of customer satisfaction and operational efficiency.

Overview

27
27
years of professional experience

Work History

Team Leader

Wal-Mart Supercenter
07.2006 - Current
  • Facilitated regular team meetings to align objectives and address challenges proactively.
  • Analyzed performance metrics to identify trends and drive strategic decision-making.
  • Mentored junior staff, fostering professional development and skills enhancement within the team.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Reservation Manager

U-haul
06.1998 - 06.2006
  • Assisted in managing daily reservations and ensuring accurate booking information
  • Supported team in maintaining customer satisfaction through prompt communication
  • Learned to use reservation software for tracking bookings and changes
  • Coordinated with various departments to ensure seamless guest experiences
  • Adapted quickly to changing priorities and handled multiple tasks efficiently

Education

GED -

Thomas Jefferson
Council Bluffs, IA

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Overseeing daily activities
  • Cash handling
  • Verbal and written communication
  • Multitasking
  • Time management
  • Leadership
  • Organizational skills
  • Task prioritization

Timeline

Team Leader

Wal-Mart Supercenter
07.2006 - Current

Reservation Manager

U-haul
06.1998 - 06.2006

GED -

Thomas Jefferson