Alexa Govea
Garden Grove,United States
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Valet Cashier
CHOC
Orange , CA
02.2024 - Current
- Processed payments using cash, credit cards or other forms of payment.
- Resolved guest complaints in a professional manner.
- Issued tickets to patrons upon entrance into the facility.
- Collaborated with team members to ensure efficient operation of the valet department.
- Inspected vehicles for any damage prior to parking them.
- Greeted customers, answered questions and provided information regarding services.
Sales Associate
Target
Garden Grove , CA
09.2023 - 02.2024
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Engaged customers in friendly, professional dialogue to determine needs.
Sales Associate
Tilly's
Orange
11.2022 - 09.2023
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
High School Diploma -
Orange High School
Orange, CA06-2023
Skills
- Stress Tolerance
- Strong Work Ethic
- Problem-solving aptitude
- Time Management
- Customer Assistance
- Customer Service
- Till Counting
- Customer Relations
- Team Collaboration
- Multitasking
- Teamwork and Collaboration
- Fitting Room Oversight
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Valet Cashier
CHOC
02.2024 - Current
Sales Associate
Target
09.2023 - 02.2024
Sales Associate
Tilly's
11.2022 - 09.2023
High School Diploma -
Orange High School
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