Alexa Henderson
Natick,MA
Summary
Dependable employee providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with knowledge in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Take-Out Server
Bertucci's Italian Restaurant
07.2021 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Managed over 50 customer calls per day
Theater Program Volunteer
Natick Drama Workshop
09.2019 - 03.2020
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Provided input to costuming, props, and delivery of songs and lines.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Education
No Degree - Business Administration
University of Massachusetts - Lowell
Lowell, MA05.2027
High School Diploma -
Natick High School
Natick, MA06.2023
Skills
- Courteous Phone Demeanor
- Ordering Procedures
- Order Accuracy and Delivery
- Stocking and Replenishing
Accomplishments
Managed and led a competitive show choir throughout the 2022-2023 school year.
Timeline
Take-Out Server
Bertucci's Italian Restaurant
07.2021 - Current
Theater Program Volunteer
Natick Drama Workshop
09.2019 - 03.2020
No Degree - Business Administration
University of Massachusetts - Lowell
High School Diploma -
Natick High School
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