Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Alexa Hernandez

Upland,CA

Summary

Overview

3
3
years of professional experience

Work History

Automotive Detail Technician

GB Auto Detail
01.2023 - 08.2024
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally, ensuring repeat business and referrals.
  • Maintained knowledge of industry best practices, staying up-to-date on new products and techniques for optimal vehicle care.
  • Conducted thorough inspections of vehicles before and after detailing to identify any areas that required additional attention or improvement.
  • Maintained clean, tidy and safe work environment.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Washed cars and trucks daily for auto dealership.
  • Developed strong relationships with clients through clear communication, trustworthiness, and consistently meeting or exceeding their expectations.

Online Business Owner

BeaGracebeauty
06.2022 - 05.2024
  • Boosted online sales by implementing effective marketing strategies and optimizing website content.
  • Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
  • Managed inventory for a streamlined shopping experience, resulting in increased customer satisfaction.
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Negotiated with suppliers to secure best prices for products.
  • Researched and developed new products to meet customer demands.
  • Developed relationships with suppliers to facilitate timely delivery of products.
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.

Resturant

La Michoacana
04.2021 - 06.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

High School Diploma -

Upland High School
565 W 11th St. Upland, CA 91786
06-2022

Skills

  • Exterior detailing
  • POS system operations
  • Lifting heavy items
  • Online training experience
  • Multitasking
  • Problem-solving abilities
  • Professionalism
  • Adaptability
  • Dependable and Punctual
  • Hardworking
  • Good work ethic
  • Professional customer service
  • Stock management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Music
  • I enjoy helping others and giving back to the community
  • Auto Repair/Restoration
  • Photography
  • Volunteer Work


Timeline

Automotive Detail Technician

GB Auto Detail
01.2023 - 08.2024

Online Business Owner

BeaGracebeauty
06.2022 - 05.2024

Resturant

La Michoacana
04.2021 - 06.2022

High School Diploma -

Upland High School
Alexa Hernandez