Alexa Hernandez
Upland,CA
Overview
3
3
years of professional experience
Work History
Automotive Detail Technician
GB Auto Detail
01.2023 - 08.2024
- Vacuumed interiors of vehicles to remove dirt and debris.
- Delivered exceptional customer service by addressing client concerns promptly and professionally, ensuring repeat business and referrals.
- Maintained knowledge of industry best practices, staying up-to-date on new products and techniques for optimal vehicle care.
- Conducted thorough inspections of vehicles before and after detailing to identify any areas that required additional attention or improvement.
- Maintained clean, tidy and safe work environment.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Washed cars and trucks daily for auto dealership.
- Developed strong relationships with clients through clear communication, trustworthiness, and consistently meeting or exceeding their expectations.
Online Business Owner
BeaGracebeauty
06.2022 - 05.2024
- Boosted online sales by implementing effective marketing strategies and optimizing website content.
- Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
- Managed inventory for a streamlined shopping experience, resulting in increased customer satisfaction.
- Managed customer service inquiries and complaints for customer satisfaction.
- Negotiated with suppliers to secure best prices for products.
- Researched and developed new products to meet customer demands.
- Developed relationships with suppliers to facilitate timely delivery of products.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
Resturant
La Michoacana
04.2021 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Upland High School
565 W 11th St. Upland, CA 9178606-2022
Skills
- Exterior detailing
- POS system operations
- Lifting heavy items
- Online training experience
- Multitasking
- Problem-solving abilities
- Professionalism
- Adaptability
- Dependable and Punctual
- Hardworking
- Good work ethic
- Professional customer service
- Stock management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Music
- I enjoy helping others and giving back to the community
- Auto Repair/Restoration
- Photography
- Volunteer Work
Timeline
Automotive Detail Technician
GB Auto Detail
01.2023 - 08.2024
Online Business Owner
BeaGracebeauty
06.2022 - 05.2024
Resturant
La Michoacana
04.2021 - 06.2022
High School Diploma -
Upland High School