Alexa Hernandez
Los Angeles,CA
Summary
Motivated and personable team member with 5+ years of combined experience in retail merchandise, customer service, and fast-paced environments. Strong communication, organizational, and multitasking skills with a keen ability to support daily operations. Seeking to transition into roles where I can contribute to quality, growth and success in the company.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
CVS Pharmacy
07.2023 - 08.2025
- Assisted customers in product selection and inquiries, enhancing overall shopping experience.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to restock merchandise and manage inventory levels effectively.
- Supported other store functions like the pharmacy and photo department.
Merchandise Associate
Ross Dress for Less
02.2021 - 07.2023
- Managed inventory levels, ensuring accurate stock availability and minimizing discrepancies.
- Trained new associates on merchandise handling and customer service protocols.
- Conducted regular audits of merchandise displays for compliance with company standards.
- Collaborated with team members to streamline receiving processes, improving efficiency.
Crew Member
McDonald's
08.2018 - 03.2021
- Maintained the cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Associate of Science - Criminal Justice
California State University, Dominguez Hills
Carson, CA06-2023
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Flexible schedule
- Money handling
- Reliability and punctuality
- Stocking and receiving
- Retail store operations
- POS system operations
- Conflict resolution
Timeline
Retail Sales Associate
CVS Pharmacy
07.2023 - 08.2025
Merchandise Associate
Ross Dress for Less
02.2021 - 07.2023
Crew Member
McDonald's
08.2018 - 03.2021
Associate of Science - Criminal Justice
California State University, Dominguez Hills