Alexa Hicks
Warner Robins,GA
Summary
Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Line/Prep Cook
Black Barley Kitchen & Taphouse
Kathleen, GA
04.2023 - 11.2024
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Stocked kitchen with necessary supplies, including food items and utensils.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Set up work stations prior to opening to minimize prep time.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Kept the kitchen area clean at all times during shifts.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Monitored inventory levels of all kitchen items and placed orders when needed.
Team Member
Essential Bowls/ Açaí Smoothie & Fusion
Warner Robins , GA
08.2023 - 04.2024
- Answered phone calls regarding inquiries about products or services.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Identified opportunities for process improvements within the department.
- Greeted customers upon entering the store with friendly demeanor.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Line Cook
Schultze's Old Fashioned Soda Shop
Perry, GA
01.2022 - 08.2023
- Stocked and restocked kitchen supplies as needed.
- Executed proper techniques when preparing menu item ingredients.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Set up and performed initial prep work for soups, sauces, burgers and salads.
- Responded quickly to any customer complaints or concerns about their dining experience.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Reviewed recipes to determine exact measurements and ingredients to create dishes.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Assistant Manager
Cake N Shake
Warner Robins, GA
11.2021 - 09.2022
- Resolved conflicts between team members in an effective manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed interview questions based on the position and company culture.
- Interviewed potential participants to determine eligibility.
- Answered phone calls regarding inquiries about products or services.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Complied with all health and safety regulations while performing job duties.
- Welcomed customers, offering assistance to help find what they are looking for.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Line Cook
Zaxbys
Byron, GA
04.2019 - 08.2021
- Stocked and restocked kitchen supplies as needed.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Set up and performed initial prep work for meats, sauces and salads.
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Cooked multiple orders simultaneously during busy periods.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
- Received and stored food and supplies.
- Assisted in training new team members.
- Maintained records of daily food usage in accordance with health regulations.
- Monitored freshness of food products to help reduce spoilage.
- Assisted with catering orders for special events.
Education
GED -
Youth Challenge Academy
Fort Gordon, GA03-2016
Skills
- Customer service
- Inventory management
- Cash handling
- Food safety
- Team collaboration
- Training development
- Conflict resolution
- Time management
- Communication skills
- Adaptability to change
- Problem solving
- Attention to detail
- Health regulations compliance
- Complex Problem-solving
- Active listening
- Adaptability and flexibility
- Organizing work stations
Accomplishments
Georgia General Assembly Reward (Served in house of Representatives and observed the deliberations and actions of the 1st Session of the 153rd Georgia General Assembly.)
Certificate of Appreciation for east Central Regional Hospital Department of Dietary services.
National FFA Organization Greenhand degree.
Leadership reward
Good Conduct Reward
Timeline
Team Member
Essential Bowls/ Açaí Smoothie & Fusion
08.2023 - 04.2024
Line/Prep Cook
Black Barley Kitchen & Taphouse
04.2023 - 11.2024
Line Cook
Schultze's Old Fashioned Soda Shop
01.2022 - 08.2023
Assistant Manager
Cake N Shake
11.2021 - 09.2022
Line Cook
Zaxbys
04.2019 - 08.2021
GED -
Youth Challenge Academy
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