Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexa Honickman

Huntington Station,USA

Summary

HAES-aligned mental health advocate prepared for impactful advocacy roles. Experienced in advocating for mental health awareness and support. Utilizes effective communication and empathy to connect with individuals and communities. Has a Track record of delivering excellent customer service and support. Consistently reliable with work and has demonstrated compassion in all fields.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fulfillment Coordinator

Unlockable
09.2024 - Current
  • Coordinated order fulfillment processes to ensure timely delivery and customer satisfaction.
  • Monitored inventory levels, optimizing stock management to prevent shortages and overages.
  • Led initiatives to improve accuracy in order processing, minimizing errors and enhancing customer trust.
  • Listened to customer's stories involving their own journey with gender identity.
  • Optimized shipping routes through careful analysis of carrier options, resulting in reduced transit times.

Sales Associate

Anthropologie
08.2017 - 12.2024
  • Drove sales through personalized customer service and product recommendations.
  • Cultivated strong relationships with customers to enhance brand loyalty and repeat business.
  • Trained new associates on operational procedures and product knowledge for improved efficiency.
  • Implemented visual merchandising strategies to optimize product presentation and drive foot traffic.
  • Collaborated with management to identify inventory needs, ensuring optimal stock levels and availability.
  • Led team meetings to share best practices, fostering a culture of collaboration and continuous improvement.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Baker

Crumbl Cookies Franchises
02.2023 - 07.2023
  • Operated commercial baking equipment to produce high-quality cookies consistently.
  • Trained and mentored junior bakers on techniques and safety protocols.
  • Collaborated with management to optimize baking schedules for peak service times.
  • Complied with health and safety codes to protect staff and customers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Education

Bachelor's degree - Psychology

CUNY Queens College
Flushing, NY
05.2024

Skills

  • Logistics planning
  • Customer service
  • Team collaboration
  • Troubleshooting techniques
  • Critical thinking
  • Data entry
  • Problem resolution
  • Conflict resolution
  • Complaint handling
  • Client relations
  • Professional telephone demeanor

Certification

Currently obtaining a CCMA

Timeline

Fulfillment Coordinator

Unlockable
09.2024 - Current

Baker

Crumbl Cookies Franchises
02.2023 - 07.2023

Sales Associate

Anthropologie
08.2017 - 12.2024

Bachelor's degree - Psychology

CUNY Queens College

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