Alexa Howard-Muniz
Fort Lauderdale
Summary
Friendly, detail-oriented professional with strong customer service and sales experience in fast-paced environments. Skilled in communication, multitasking, and creating a welcoming, organized experience for clients. Proven ability to manage high-volume interactions while maintaining professionalism and attention to detail. Dedicated customer service professional with a strong focus on creating positive first impressions, supporting daily operations, and ensuring a smooth, efficient client experience.
Overview
5
5
years of professional experience
Work History
Real Estate Agent
RE/MAX Select Group
Plantation
04.2023 - Current
- Assisted clients in buying and selling residential properties throughout the local market.
- Conducted property showings to highlight features and answer client questions.
- Developed marketing materials to promote listings across various platforms.
- Maintained up-to-date knowledge of local real estate trends and regulations.
- Coordinated open houses and property tours to attract potential buyers effectively.
- Responded promptly to client inquiries via phone or email.
- Showed residential properties and explained features, value and benefits of available homes.
- Scheduled and attended weekly appointments with clients.
Server/Bartender
Sicilian Oven
Plantation
08.2021 - 04.2026
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge and food pairing recommendations for guests.
- Collaborated with kitchen staff to ensure timely food delivery.
- Processed customer orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash and credit transactions while ensuring financial accuracy.
- Trained new servers on restaurant policies and service standards.
- Resolved guest concerns promptly to enhance overall dining experience.
- Provided excellent customer service to ensure satisfaction.
Education
Sales Associate - Real Estate
Gold Coast School of Real Estate
Tamarac, FL 05.2021 - 06.2021
Western High School
Davie, FLSkills
- Time management
- Team collaboration
- Inventory management
- Conflict resolution
- Attention to detail
- Problem solving
- Hospitality and accommodation
- Decision-making
- Creative problem solving
- Scheduling
- Building rapport
- Empathy and patience
- Customer relations
- Positive and professional
Timeline
Real Estate Agent
RE/MAX Select Group
04.2023 - Current
Server/Bartender
Sicilian Oven
08.2021 - 04.2026
Sales Associate - Real Estate
Gold Coast School of Real Estate
05.2021 - 06.2021
Western High School