Dynamic and detail-oriented professional with experience at Dutch Bros and White Rock Coffee. Proven ability in training new hires and managing inventory while delivering exceptional customer service. Recognized for efficiency and a calm demeanor in high-pressure environments, consistently enhancing team performance and guest satisfaction.
Work History
Barista
6 Months
Dutch Bros | 04.2024 - 10.2024
Prepared coffee and specialty drinks following Dutch Bros recipes and quality standards.
Operated POS system to process orders, payments, and accurate cash transactions.
Delivered friendly customer service while taking orders and resolving basic guest needs.
Maintained clean, organized station by sanitizing surfaces and restocking supplies.
Prepared vendor invoices and processed incoming payments.
Accounts Payable Clerk
6 Months
Walter Balido and Crain | 04.2026 - Current
Processed vendor invoices, matched purchase orders, and routed discrepancies for resolution.
Reconciled accounts payable records with general ledger entries for accurate reporting.
Prepared check runs, ACH payments, and supporting documentation for timely disbursements.
Verified invoice coding, approvals, and payment terms before posting transactions.
Maintained organized files for invoices, vouchers, and payment records.
Communicated with vendors to resolve billing questions and payment issues.
Monitored outstanding invoices and followed up on overdue approvals.
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Shift Lead Batista
1 Year 5 Months
White Rock Coffee | 10.2024 - 03.2026
Supervised daily café operations and ensured smooth shift transitions.
Trained baristas on drink standards, register procedures, and customer service expectations.
Monitored espresso bar, POS activity, and cash handling for accuracy.
Opened and closed store sections following cleaning, setup, and security routines.
Resolved guest concerns promptly while maintaining service quality.
Coordinated team assignments to support efficient workflow during peak periods.
Reinforced sanitation and safety standards across front-of-house operations.
Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.