Alexa Lane
Eugene,OR
Summary
Focused on providing professional service and support to every individual.
Overview
4
4
years of professional experience
Work History
Receptionist
Howard Hughes
Las Vegas, NV
05.2023 - 04.2024
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted with special projects assigned by management when required.
Receptionist
Apple One Media
Las Vegas, NV
01.2023 - 05.2023
- Sorted incoming mail and directed to correct personnel each day.
- Answered general questions
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Transmitted information or documents to homeowners through email, or mail.
Receptionist
Mike Ferry Organization
Las Vegas, NV
08.2022 - 11.2022
- Updated and recorded customer or client information to maintain accounts.
- Greeted visitors and verified reasons for visit and appointment information.
- Answered and directed incoming calls using multi-line telephone system.
Reservations Agent
Burke Williams
Henderson, NV
10.2021 - 05.2022
- Assisted customers via phone by providing confirmations, answering questions and offering general information.
- Researched and resolved customer issues.
- Delivered exceptional service to every customer through active engagement, effective listening, and well-developed interpersonal skills.
Receptionist
RZFM Law Office
Henderson, NV
07.2021 - 10.2021
- Delivered administrative support to team members by making copies, sending faxes, and organizing documents.
- Sorted incoming mail and directed to correct personnel each day.
- Greeted and directed visitors to appropriate personnel and answered average of 50 calls and emails daily.
- Maintained front office cleanliness and organized supplies to increase productivity.
- Signed for packages, and distributed to personnel.
Receptionist
Brick
Las Vegas, NV
03.2020 - 04.2021
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Greeted visitors and verified reasons for visit and appointment information.
Education
High School Diploma -
NVLA
Skills
- Organization
- Appointment scheduling
- Printing & scanning documents
- Faxing
- Filing
- Administrative Support
- Data Entry
- Scheduling
- Mail Handling
- PC Proficient
- Multi-Line Telephone Skills
- Excel Knowledgeable
Timeline
Receptionist
Howard Hughes
05.2023 - 04.2024
Receptionist
Apple One Media
01.2023 - 05.2023
Receptionist
Mike Ferry Organization
08.2022 - 11.2022
Reservations Agent
Burke Williams
10.2021 - 05.2022
Receptionist
RZFM Law Office
07.2021 - 10.2021
Receptionist
Brick
03.2020 - 04.2021
High School Diploma -
NVLA