Erika Delacruz
Brooklyn,NY
Summary
Self-motivated Administrative Support Specialist experienced in managing client relations and supporting organizational operations. Enhanced efficiency through effective communication, calendar management, and meticulous record-keeping. Committed to continuous improvement and maintaining high standards of work.
Overview
9
9
years of professional experience
Work History
Receptionist
Gorayeb & Associates P.C
05.2025 - Current
- Greeted and assisted clients and visitors, fostering a professional and welcoming atmosphere.
- Maintain organized reception area, supporting daily operations and enhancing client experience.
- Answer, screen, and direct incoming phone calls and messages to the appropriate staff members.
- Schedule appointments, maintain calendars, and coordinate meetings.
- Managed incoming and outgoing mail and office documents, ensuring timely correspondence.
- Maintain organized client files and handle confidential information with discretion.
- Communicate with clients, courts, vendors, and other parties in a professional manner.
- Assisted attorneys and staff with administrative and clerical tasks.
- Multitask effectively while prioritizing tasks in a fast-paced professional environment.
Office Administrator
Advance Source Capital LLC
04.2022 - 05.2025
- Supported sales team and CEO by coordinating schedules, preparing documents, and managing communications.
- Organized and distributed leads to sales team to streamline follow-up processes.
- Organized and allocated leads for the sales team to enhance efficiency.
- Extracted lead information from CLEAR/TLO to support sales efforts.
- Acquired and oversaw inventory of office supplies to ensure availability.
Hostess
Sarabeth's Tribeca
01.2018 - 01.2020
- Welcomed guests, seated them promptly, and ensured attentive service throughout their dining experience.
- Maintained wait list during busy meal services, distributed menus efficiently, and managed phone inquiries.
- Managed Grubhub and Seamless take-out orders efficiently during peak hours.
Education
Some College -
Kingsborough Community College
Some College -
College of Staten Island
Staten Island, NY 06.2017 - 11.2017
Skills
- Administrative support
- Calendar management
- Document preparation
- Document organization
- Data entry
- Excel
- Multi-line phone
- Communication
- Bilingual: Spanish/English
- Working under pressure
- Organization
- Problem-solving
- Document organization
Personal Information
Title: Receptionist
Timeline
Receptionist
Gorayeb & Associates P.C
05.2025 - Current
Office Administrator
Advance Source Capital LLC
04.2022 - 05.2025
Hostess
Sarabeth's Tribeca
01.2018 - 01.2020
Some College -
College of Staten Island
06.2017 - 11.2017
Some College -
Kingsborough Community College