Alexa Laws

• Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
• Managed efficient cash register operations.
• Increased sales revenue by building a strong rapport with customers and recommending appropriate products based on their needs.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Engaged in friendly conversation with customers to better uncover individual needs.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Boosted customer satisfaction through exceptional service, promptly addressing concerns, and providing a welcoming store environment.
• Managed conflict resolution with dissatisfied customers professionally, improving customer retention rates.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Built relationships with customers to encourage repeat business.
• Educated clients on current promotional offerings and products using persuasive selling tactics.

- Customer Service

- Color Match Specialist

- Technical Data Advisor

- Inventory Control

- Purchasing

- Delivery

- Cashier