Summary
Overview
Work History
Education
Skills
Timeline
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Alexa Lewis

11350 Fairfield LN Gulfport,MS

Summary

Dynamic professional with a proven track record in enhancing customer satisfaction at Bee’s Backyard Children’s Museum Center. Skilled in communication and critical thinking, adept at problem-solving and improving customer service. Demonstrated ability to increase sales and manage projects efficiently. Excelled in marketing and data entry, showcasing a balance of hard and soft skills.

Overview

6
6
years of professional experience

Work History

Esthetician and Sales Professional

Hand And Stone Dickson City PA
09.2023 - 09.2024
  • Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
  • Recommended retail products for at-home use.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Fostered friendly, warm, and exceptional customer experience.

Team Lead Sales Associate

Bee’s Backyard Children’s Museum Center
02.2021 - 02.2023


  • Enhanced customer satisfaction rates by providing exceptional service and addressing customer concerns promptly.
  • Ensured timely completion of required administrative tasks such as opening and closing operations and daily expense reporting.

Waitress

Amadeo’s Restaurant Moosic PA
03.2019 - 07.2023
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Project Manager Intern

Noteology Retail Store Scranton PA
02.2022 - 05.2022

-Gained proficiency in Microsoft Office Suite including Word, Excel, Access, and Power Point.

-Exercised time management skills while juggling multiple projects simultaneously.

-Developed strong analytical skills by researching and evaluating market trends and customer preferences.

-Created a managed daily content calendars for multiple social media accounts.

-maintained accurate records of incoming shipments including quantity received and data received.

Education

Bachelor Of Business Administration And Management - Business Administration And Management

Pennsylvania State University
University Park, PA
05.2023

Skills

Product Sales

Communication

Marketing

Critical Thinking

Data Entry

Problem Solving

Timeline

Esthetician and Sales Professional

Hand And Stone Dickson City PA
09.2023 - 09.2024

Project Manager Intern

Noteology Retail Store Scranton PA
02.2022 - 05.2022

Team Lead Sales Associate

Bee’s Backyard Children’s Museum Center
02.2021 - 02.2023

Waitress

Amadeo’s Restaurant Moosic PA
03.2019 - 07.2023

Bachelor Of Business Administration And Management - Business Administration And Management

Pennsylvania State University
Alexa Lewis