Alexa Luebbe
Pataskala,OH
Overview
3
3
years of professional experience
Work History
Mailroom Worker
Otterbein University
08.2023 - Current
- Streamlined parcel shipping processes, using appropriate carriers based on delivery timelines and budget constraints.
- Collaborated with other departments to ensure seamless delivery of interoffice communications and packages.
- Maintained accurate mail records with consistent data entry into tracking software.
- Organized physical storage spaces within the mailroom, making it easier for staff to locate necessary items quickly.
Restaurant Hostess
Roosters
04.2022 - Current
- Collected information from arriving customers to seat groups or place them on waitlist.
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored front entrance for new guests while assisting servers by taking and delivering food and drink orders.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Smoothie Barista
Prospect Smoothie
12.2020 - 05.2021
- Created quality beverages for customers following recipes and presentation standards.
- Managed inventory levels and restocked supplies as needed, reducing waste and maintaining freshness.
- Optimized workflow by multitasking between taking orders, preparing smoothies efficiently, and managing register duties when necessary.
- Trained new employees on proper blending techniques, ingredient selection, and presentation standards.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies.
Ice Cream Server
Knuckleheads Ice Cream And Sandwich Shop
10.2020 - 05.2021
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Processed sales transactions for cash, debit, and credit purchases.
- Greeted incoming customers and provided reliable, friendly customer service.
- Kept tidy and organized area to comply with cleanliness standards.
Education
Business
Otterbein University
Westerville, OH04.2026
High School Diploma -
Watkins Memorial High School
Pataskala, OH05.2022
Skills
- Strong Communication
- Time Management
- Customer Service
- Public Speaking
- Detailed Oriented
- Organized
- Leadership
- Reliability
- Canva
- Microsoft and Google
- Social Media
Timeline
Mailroom Worker
Otterbein University
08.2023 - Current
Restaurant Hostess
Roosters
04.2022 - Current
Smoothie Barista
Prospect Smoothie
12.2020 - 05.2021
Ice Cream Server
Knuckleheads Ice Cream And Sandwich Shop
10.2020 - 05.2021
Business
Otterbein University
High School Diploma -
Watkins Memorial High School