Summary
Overview
Work History
Education
Skills
Soccer
Languages
Timeline
Generic

Alexa Macias

481793,CA

Summary

Reliable and upbeat Retail Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Retail Sales Associate position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

BootBarn
10.2023 - Current
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

High School Diploma -

California State University - San Bernardino
San Bernardino, CA
05.2023

Skills

  • Effective Communication
  • Product Merchandising
  • Informed Product Selections
  • POS System Operation
  • Multitasking Abilities
  • Self Motivation
  • Flexible Hours
  • Friendly and Helpful
  • Retail Sales
  • Honest and Dependable
  • Store Organization
  • Customer Service

Soccer

I have been playing since I was 7 years old. I play as goalkeeper and also as midfielder but I do enjoy playing midfielder better. Soccer has  me in times where I felt like life was just so heavy that I felt like giving up but being at practice and at games and just letting out my feelings made me at the end feel better.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Sales Associate

BootBarn
10.2023 - Current

High School Diploma -

California State University - San Bernardino
Alexa Macias