Summary
Overview
Work History
Education
Skills
Education
Interests
Timeline
Generic

Rickey Carter

Communication Major
Riverside,CA

Summary

Communications major with strong skills in media coordination and customer service. Demonstrated success in retail sales, data entry, and food service, effectively managing multiple tasks. Expertise in leadership, crowd management, and ticketing systems, contributing to enhanced guest satisfaction and operational efficiency. Committed to delivering positive customer experiences through exceptional multitasking and time management.

Overview

4
4
years of professional experience
4051
4051
years of post-secondary education
1
1
Language

Work History

Retail Sales Associate

Ross Dress for Less
Corona, CA
01.2022 - 06.2022
  • Assisted customers in locating merchandise and provided product recommendations
  • Maintained clean, organized shelves and displays to enhance store presentation
  • Operated POS systems to process sales, returns, and exchanges accurately
  • Participated in stockroom organization, tagging, and restocking merchandise
  • Handled customer inquiries and resolved issues to ensure a positive shopping experience

Team Member

Jack in the Box
Riverside, CA
11.2024 - 03.2025
  • Provided prompt, friendly customer service in a high-paced environment.
  • Handled cash transactions and operated point-of-sale systems.
  • Prepared and packaged food items following safety and hygiene protocols.
  • Maintained cleanliness of kitchen equipment and workstations.
  • Assisted in inventory checks and replenished supplies as needed.

Retail Sales Associate

Burlington
05.2023 - 12.2023
  • Delivered exceptional customer service by providing detailed product information.
  • Executed cash register operations, accurately processing payments and returns.
  • Restocked merchandise and organized displays to enhance store aesthetics.
  • Conducted inventory counts and supported stock management activities.
  • Ensured cleanliness and organization of sales floor for optimal shopping experience.
  • Greeted customers and assisted with product selection to meet needs.
  • Tracked inventory levels and replenished stock as necessary throughout the day.
  • Operated equipment to track orders and assist with loading/unloading containers.

Team Member

Popeye's Louisiana Kitchen Inc.
07.2022 - 01.2023
  • Delivered friendly, fast service during peak hours in a high-volume environment
  • Prepared and served menu items while following safety and quality guidelines
  • Maintained cleanliness of the kitchen, lobby, and restrooms
  • Took and fulfilled drive-thru and front-counter orders using POS systems
  • Worked collaboratively with team members to improve order accuracy and efficiency

Delivery Driver

DoorDash
03.2022 - Current
  • Delivered food and retail items to customers across Inland Empire region on time and accurately.
  • Achieved over 95% customer satisfaction rating through effective communication and reliable service.
  • Navigated traffic, weather, and delivery challenges while managing multiple, time-sensitive orders.
  • Utilized mobile app technology for efficient route planning and real-time order tracking.
  • Developed strong time management, problem-solving, and self-motivation skills in fast-paced environments.
  • Coordinated with merchants and support teams to resolve issues and ensure seamless deliveries.
  • Conducted pre-trip inspections of delivery vehicle in compliance with company standards.
  • Maintained accurate records of deliveries and collected payments as required.

Greeter and Media Coordinator

Changed Church
02.2024 - Current
  • Created engaging content for social media platforms, enhancing audience visibility.
  • Generated innovative ideas for content that resonates with target audience segments.
  • Compiled press clippings and analyzed media coverage to assess outreach effectiveness.
  • Troubleshoot hardware issues during live broadcasts to ensure uninterrupted service.
  • Performed maintenance on equipment, including lens cleaning and battery replacement.
  • Set up multi-camera shoots and operated jibs, cranes, and other camera support devices.
  • Monitored video signals to maintain broadcast quality standards.
  • Greeted church members and visitors, guiding facilities.

Office Assistant

BluSoul Enterprises LLC
01.2023 - 01.2025

Processed customer orders accurately and promptly to ensure timely delivery of goods.

Operated office equipment, including scanners and printers, as needed.

  • Verified accuracy and completeness of data entry into database systems.
  • Created spreadsheets in Microsoft Excel for data tracking and report generation.
  • Managed inventory of office supplies and placed orders when necessary.
  • Assisted in development and implementation of office policies and procedures.
  • Gathered customer feedback through surveys to enhance service quality.
  • Provided excellent customer service to clients via phone and in-person interactions.

Education

Bachelor of Arts - Communications

California Baptist University
Riverside, CA
05.2027

High School Diploma -

Norte Vista
Riverside, CA

Skills

  • Critical thinking

  • Conflict resolution

  • Accuracy and precision

  • Time management

  • Customer service excellence

  • Attention to detail

  • Microsoft Excel proficiency

  • Research capabilities

  • Effective communication

  • Team collaboration

  • Problem-solving skills

  • Retail merchandising

  • Flexible schedule

  • Retail sales knowledge and strategies

  • Money handling expertise

  • Interpersonal communication

  • Patience and composure

  • Effective problem solving

  • Team player mentality

Education

true

Interests

  • Graphic Design
  • Video Gaming
  • Team Sports
  • Gym Workouts
  • Outdoor Recreation
  • Enjoy hobbies that combine physical activity with outdoor exploration

Timeline

Team Member

Jack in the Box
11.2024 - 03.2025

Greeter and Media Coordinator

Changed Church
02.2024 - Current

Retail Sales Associate

Burlington
05.2023 - 12.2023

Office Assistant

BluSoul Enterprises LLC
01.2023 - 01.2025

Team Member

Popeye's Louisiana Kitchen Inc.
07.2022 - 01.2023

Delivery Driver

DoorDash
03.2022 - Current

Retail Sales Associate

Ross Dress for Less
01.2022 - 06.2022

Bachelor of Arts - Communications

California Baptist University

High School Diploma -

Norte Vista
Rickey CarterCommunication Major
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