Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Alexa Martinez

Arlington

Summary

Dynamic professional with extensive experience as a Public Service Officer at Cedar Hill Police Department, excelling in community engagement and problem-solving. Proven leadership in high-pressure situations, enhancing operational efficiency through data interpretation and policy analysis. Multilingual with a commitment to public safety and customer satisfaction, consistently exceeding expectations.

Experienced with public service and community engagement. Utilizes strong problem-solving skills to address community needs effectively. Track record of maintaining safety and compliance through excellent communication and team collaboration.

Overview

4
4
years of professional experience

Work History

Public Service Officer

Cedar Hill Police Department
02.2023 - Current
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
  • Served as an integral member of the emergency communications team, consistently demonstrating professionalism and dedication to public safety.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Ensured continuous operation of communication systems through regular maintenance checks and troubleshooting.

Military Police

Texas Army National Guard
10.2022 - Current
  • Assisted in the development of improved standard operating procedures for Military Police operations through regular review of current practices.
  • Actively participated in ongoing professional development opportunities to stay current on best practices within the field of law enforcement.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.

Flooring Sales Specialist

The Home Depot Inc
05.2022 - 02.2024
  • Assisted in developing competitive bids for potential clients, showcasing the company''s expertise and value proposition within the market.
  • Improved customer satisfaction by efficiently addressing and resolving flooring-related issues.
  • Drove team revenue totals by bringing in top sales numbers.
  • Developed a loyal customer base by consistently exceeding expectations and delivering outstanding service throughout the entire sales process.
  • Demonstrated features of different floor options and overcame objections with knowledgeable responses.

Shift Leader

Jersey Mike's Subs
11.2020 - 11.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

1/2 Associates - Pyschology

Tarrant County College
Fort Worth, TX

High School Diploma -

Mansfield Summit Highschool
Arlington, TX
05-2023

Skills

  • Leadership qualities
  • Community engagement
  • Policy analysis
  • Data interpretation
  • Teamwork
  • Attention to detail
  • Problem-solving abilities
  • Multilingual education

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Obtained TCOLE and CPR license
  • Fluent in English and Spanish
  • Graduated OSUT (Army 2023)

Languages

Spanish
Professional Working

Timeline

Public Service Officer

Cedar Hill Police Department
02.2023 - Current

Military Police

Texas Army National Guard
10.2022 - Current

Flooring Sales Specialist

The Home Depot Inc
05.2022 - 02.2024

Shift Leader

Jersey Mike's Subs
11.2020 - 11.2022

1/2 Associates - Pyschology

Tarrant County College

High School Diploma -

Mansfield Summit Highschool

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Alexa Martinez