Noah Miller
Woodhaven,MI
Summary
Tireless Public Service Officer with 5.5 years of experience, focused on supporting community and fellow officers. Trained in First Aid/CPR, accident management and de-escalation techniques. Also trained as a Certified Field Training Officer and certified in Security Awareness. Graduated with a Bachelor's in Business Management and Minor in Diversity and Leadership in 2024.Seeking Opportunity to expand my skills and contribute to company success.. Considered hardworking, ethical, and detail-oriented. Demonstrated strengths in customer service, time management, and trend tracking. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
7
7
years of professional experience
Work History
Public Service Officer
Taylor Police Department
Taylor, MI
11.2020 - Current
- Monitored closed-circuit televisions and fire alarm panels to deter trespassers, vandalism, and theft.
- Connected residents with community services to address and resolve common issues effectively.
- Communicated with dispatchers to relay status of complaints and emergency requests
- Prepared and distributed incident reports to relevant departments to ensure data accessibility and support decision-making.
- Managed efficient and safe prisoner movements for court appearances and transfers
- Responded to dispatch requests for police presence, including accidents, emergency response, and complaints of illegal activity.
- Led staff training initiatives that enhanced employee skillsets and boosted overall productivity levels as a Field Training Officer (FTO).
Delivery/Sandwich Maker
Jimmy Johns
26857 Telegraph Rd, Flat Rock Mi
08.2019 - 02.2020
- Demonstrated friendliness, strong work ethic, and punctuality in daily responsibilities
- Delivered exceptional customer service by promptly addressing client inquiries and resolving concerns
- Closed business operations during Covid-19 pandemic
Education
Bachelor of Science - Business Management
Cleary University
Ann Arbor, MI05-2024
Skills
- Emergency response
- Leadership Qualities
- Community Engagement
- Data Interpretation
- Monitoring security cameras
- Safety & OSHA Mindset
- Team Leadership
- Employee Training & Mentoring
- Process Compliance
- Problem Solving
- Written Documentation
- Crisis management
- Time Management
- Communication Skills
- Quality Control Awareness
- Equipment Monitoring
- Decision Making Under Pressure
- Customer & Community Service
Accomplishments
- Certified Field Training Officer responsible for training PSO new hires.
- · Certified in Security Awareness
Timeline
Public Service Officer
Taylor Police Department
11.2020 - Current
Delivery/Sandwich Maker
Jimmy Johns
08.2019 - 02.2020
Bachelor of Science - Business Management
Cleary University
References
- Jake Castle, John Deere Service Technician, Cubegame731@gmail.com, 734-292-6964
- Matt Szczepaniak, Commodity Manager (Procurement), Matt.szczepaniak@gmail.com, 734-363-4128
- Jacob Scott, City Of Taylor Public Service Officer (PSO), Jdscott7667@gmail.com, 734-309-6753