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Experienced team lead and case manager skilled in efficiently managing high caseloads while maintaining the quality of care. Thrives in high-pressure environments, providing guidance, leadership, and direction to federal and contract immigration detention case managers. Assists individuals with complaints regarding potential violations of immigration detention standards or misconduct. Actively collaborates with stakeholders, community organizations, and governmental officials to mediate and resolve issues. Approaches each case objectively, relying on facts, law, and applicable regulations. Demonstrates exceptional oral and written communication skills, fostering professional relationships across all organizational lines. Known for decisive decision-making and a commitment to achieving organizational goals through practical solutions.

 Talented Team Leader that builds positive rapport, inspires trust, and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership.  Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Results-driven and resilient in developing teams while improving processes and increasing productivity. Excellent trainer and mentor. 

 To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. 

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Alexa Mendez

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Assistant Manager/ Team Lead

Ultrasound Extern

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Associates of science - Diagnostic Medical Sonography

Associate of Science - Criminal Justice

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Ultrasound Extern

Assistant Manager/ Team Lead

Associates of science - Diagnostic Medical Sonography

Associate of Science - Criminal Justice

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