Alexa Merritt
Round Lake,IL
Summary
Experienced Manufacturing Technician with a strong background in pharmaceutical manufacturing and retail environments. Consistently adheres to Good Manufacturing Practices (GMP) and Standard Operating Procedures (SOP) to ensure safety and quality. Skilled in managing production processes, troubleshooting equipment issues, and maintaining accurate documentation. Committed to optimizing efficiency and productivity while upholding strict regulatory standards.
Overview
5
5
years of professional experience
Work History
Manufacturing Technician II
Takeda Pharmaceuticals
10.2022 - Current
- Conducted over 75 hours of re-inspections and re-works on batches, ensuring compliance with quality standards.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Demonstrated a strong commitment to safety and quality by adhering to GMP and SOP protocols.
- Collaborated effectively within teams to enhance production efficiency and maintain a detail-oriented work environment.
- Supported cross-functional teams in achieving project goals, collaborating effectively with colleagues from various departments.
- Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
- Consistently met or exceeded production targets by employing effective time-management skills and maintaining focus on task completion.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Managed inventory levels, ensuring adequate supplies were available for uninterrupted production schedules.
- Collaborated closely with quality assurance to identify and correct potential production issues before final assembly.
- Read worker logs, product processing sheets or specification sheets to verify records adhered to quality assurance specifications.
- Motivated team members to consistently achieve their performance objectives, driving overall growth and success of the manufacturing division.
- Completed production plans by scheduling and assigning personnel to daily tasks.
- Communicated job expectations and monitored employees.
- Made sure that products were produced on time and are of good quality.
- Inspected products and machines to maintain quality and efficiency.
- Collaborated with other departments to optimize production workflows.
Manufacturing Technician I
Takeda Pharmaceuticals
02.2022 - 10.2022
- Assisted in maintaining high-quality standards and production timelines while following all safety procedures.
- Cultivated teamwork skills to support production goals and enhance workplace efficiency.
- Collaborated with other departments to optimize production workflows.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Team Lead Sales Associate
Crocs
04.2021 - 04.2022
- Managed store operations as a key holder, demonstrating reliability and leadership.
- Provided exceptional customer service and maintained store cleanliness, contributing to a positive shopping experience.
- Handled cash transactions and managed merchandising, ensuring effective store presentation.
- Mentored junior sales associates, resulting in their rapid progression within the company.
- Streamlined sales processes for increased efficiency and improved team performance.
- Established a culture of continuous learning by encouraging feedback from peers on ways to improve personal selling skills or overall team dynamics.
- Created a collaborative work environment that encouraged open communication, resulting in a more cohesive and effective sales team.
- Delivered consistent results by setting clear expectations and holding team members accountable for meeting or exceeding targets.
- Optimized resource allocation by analyzing workload distribution among team members and adjusting assignments as needed to maximize productivity.
- Successfully launched new products in the market by leading promotional activities aimed at driving awareness among potential customers.
Sales Associate
Crocs
05.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Career Break
College of Lake County
10.2020 - 05.2021
- Focused on full-time studies to enhance skills and knowledge in preparation for future career opportunities.
Sales Associate
Menards
02.2020 - 10.2020
- Assisted customers in product location and provided excellent service, driving repeat business.
- Maintained store organization and cleanliness, contributing to a positive shopping environment.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Pet Supplies Plus
05.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Delivered exceptional customer service, handling returns and exchanges efficiently.
Education
Associate of Science - Chemistry, Buisness
College of Lake County
Grayslake, IL12-2025
High School Diploma -
Grayslake Central High School
Grayslake, IL12-2019
Skills
- Manufacturing & Quality Control: GMP compliance, batch inspections, process optimization, Safety Protocols, Equipment Calibration, Production records, Attention to Detail
- Active Listening
- Leadership & Teamwork: Team collaboration, staff training, and mentoring, performance Improvement
- Customer Service: Exceptional communication, problem-solving, and conflict resolution
- Retail Operations: Cash handling, merchandising, point of sale systems
- Organizational Skills: Time management, prioritization, detail-oriented, multitasking, Workflow Planning, Production Scheduling
Timeline
Manufacturing Technician II
Takeda Pharmaceuticals
10.2022 - Current
Manufacturing Technician I
Takeda Pharmaceuticals
02.2022 - 10.2022
Sales Associate
Crocs
05.2021 - 08.2021
Team Lead Sales Associate
Crocs
04.2021 - 04.2022
Career Break
College of Lake County
10.2020 - 05.2021
Sales Associate
Menards
02.2020 - 10.2020
Sales Associate
Pet Supplies Plus
05.2019 - 01.2020
Associate of Science - Chemistry, Buisness
College of Lake County
High School Diploma -
Grayslake Central High School