Alexa Miedona
CHESTERFIELD,MO
Summary
Driven health science and health administration graduate with strong communication skills and expertise in Missouri assistance programs, including SNAP, Medicaid, and SSI/SSD. Collaborates effectively in team environments and independently leads projects to exceed expectations. Committed to leveraging knowledge and skills to foster meaningful change in individuals' lives.
Overview
1
1
Certification
6
6
years of post-secondary education
4
4
years of professional experience
Work History
Community Support Specialist
Compass Health Network
St. Peters, MO
03.2024 - Current
- Collaborates with clients to develop personalized Wellness Plans with goals related to clients’ needs
- Aids clients in accessing mental health services and provides support for clients to attend appointments
- Utilizes Motivational Interviewing and individualized approaches to address client needs in behavioral health, physical health, and access to community and financial resources.
- Promotes a stage-match approach to educate clients and enhance skills in daily living activities, fostering increased independence.
- Engages in collaborative documentation within the MyAvatar EHR system to record details of each client visit.
- Adheres to HIPAA guidelines regarding confidential client information at all times.
- Implements weekly morale-building activities within team meetings to foster positive team culture.
Assistant Manager
Starbucks
05.2023 - 03.2024
- Acted as the second-in-command to the store manager.
- Guided in-depth training for all employees to ensure proper food handling, recipe adherence, and health and safety practices.
- Resolved conflicts between team members in an effective manner.
- Managed inventory levels to ensure product availability and freshness.
- Oversaw 25 baristas to maintain productivity and efficiency.
- Led regular meetings to ensure shift leads maintained quality and met monthly goals.
- Approved schedule changes to ensure appropriate staff were present.
Career Peer
Maryville University
09.2022 - 05.2023
- Responsible for approving appropriate job listings for campus students to access
- Knowledgeable in career resources, fairs, and programming available to students
- Possesses creativity to produce eye-catching digital signage to promote events
Education
Master of Health Administration - Leadership
Maryville University of Saint Louis
Saint Louis, MO 05.2023 - 05.2025
Bachelor of Science - Health Sciences
Maryville University of Saint Louis
Saint Louis, MO 08.2019 - 05.2023
Skills
- Motivational interviewing
- Client relationship management
- Community resources coordination
- Team leadership
- Performance management
- Conflict resolution
- Time management
- Compliance monitoring
- Service planning
- Life skills training
- Employment support
- Crisis intervention
- Wellness planning
- Client advocacy
Certification
- Crisis Prevention Institute Training
- Overdose Education and Naloxone Distribution
- Clifton Strengths Peer Coach
Accomplishments
- Better & Better Award, Q1 2026: Recognized by a colleague for providing a positive work atmosphere and continuous support to the team.
- Employee Spotlight Award 2025: Recognized by immediate supervisor for going above and beyond expectations in role.
- Maryville Outstanding Community Volunteer Award, 2022
Timeline
Community Support Specialist
Compass Health Network
03.2024 - Current
Master of Health Administration - Leadership
Maryville University of Saint Louis
05.2023 - 05.2025
Assistant Manager
Starbucks
05.2023 - 03.2024
Career Peer
Maryville University
09.2022 - 05.2023
Bachelor of Science - Health Sciences
Maryville University of Saint Louis
08.2019 - 05.2023