Alexa Mikkelson
Chandler,AZ
Summary
Skilled Healthcare Coordinator with background in managing comprehensive patient care, including scheduling, referrals, and insurance. Proven ability to coordinate between medical staff and patients for smooth operation of healthcare facilities. Strengths include strong interpersonal skills, adaptability to changing environments, and proficiency in electronic health record software. Previous work involved streamlining administrative processes, enhancing patient satisfaction and improving operational efficiency within healthcare settings.
Overview
2
2
years of professional experience
Work History
Assessment Coordinator
Copper Springs Behavioral Health Hospital
Gilbert, Arizona
05.2024 - Current
- Educated patients on available medical resources and helped them access community assistance programs.
- Ensured that all necessary paperwork was completed accurately prior to admission or discharge.
- Processed confidential, patient paperwork with accuracy and deference to patient privacy and HIPAA laws.
- Assisted with the coordination of inpatient behavioral and mental health services.
- Explained policies, procedures and services to patients.
- Collaborated with admissions therapist, and nursing staff to ensure the best care for patients' needs.
- Used medical programs to admit patients and add their information into our system.
Assistant Teacher
Developing Minds Academy
Scottsdale, Arizona
06.2023 - 04.2024
- Assisted classroom teacher in developing and implementing lesson plans.
- Collaborated with other staff members to ensure student success.
- Promoted a cooperative learning environment that encourages collaboration among students.
- Created calm and disciplined classroom environment to improve student focus.
- Communicated regularly with parents, teachers, and administrators regarding student progress and needs.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
Party Host
Main Event
Gilbert, Arizona
10.2022 - 01.2023
- Greeted guests and provided them with party information.
- Organized seating arrangements, decorations, and food supplies.
- Assisted in preparing the entertainment program for the event.
- Coordinated catering services from outside vendors.
- Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
- Handled payments made by customers for services rendered during parties.
- Addressed and resolved guest concerns promptly to ensure satisfaction.
Education
Some College (No Degree) - Psychology
Paradise Valley Community College
Phoenix, AZSome College (No Degree) - Psychology
Chandler-Gilbert Community College
Gilbert, AZDiploma -
Desert Hills High School
Gilbert, AZ05.2022
Skills
- Team Player
- Cash Handling
- Quick Learner
- Punctual
- Communication Skills
- Customer Service
- Professionalism
- Strong Work Ethic
- Data Entry
- Relationship Building
- Time Management
- Conflict Resolution
Languages
English
References
References available upon request.
Timeline
Assessment Coordinator
Copper Springs Behavioral Health Hospital
05.2024 - Current
Assistant Teacher
Developing Minds Academy
06.2023 - 04.2024
Party Host
Main Event
10.2022 - 01.2023
Some College (No Degree) - Psychology
Paradise Valley Community College
Some College (No Degree) - Psychology
Chandler-Gilbert Community College
Diploma -
Desert Hills High School
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