Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alexa Moloy

Avon,IN

Summary

Dynamic Shift Leader at 7Brew with a proven track record in team motivation and cash handling. Skilled in staff development and problem-solving, I enhanced customer satisfaction and streamlined operations, ensuring a cohesive workplace culture. Recognized for training new employees and maintaining high standards, I thrive in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Shift Leader

7Brew
08.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Grocery Bagger

Walmart
05.2023 - 08.2024
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Collected carts from parking lot and designated return locations.
  • Retrieved items for customers and verified prices.

Retailer

Kohls Department Store
12.2021 - 01.2023
  • Contributed to a safe shopping environment by enforcing safety regulations consistently throughout the store premises.
  • Exceeded sales targets through effective upselling techniques and product knowledge sharing with customers.
  • Organized attractive visual displays that showcased products effectively and enticed customers to make purchases.
  • Conducted regular store audits to maintain cleanliness, organization, and compliance with company standards.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.

Cashier

Buffalo Wild Wings
03.2021 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

McAllister's Deli
03.2019 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Diploma -

Brownsburg High School
Brownsburg, IN
08.2021

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Team motivation
  • Strong verbal and written communication
  • Creative problem solving
  • Team collaboration and leadership
  • POS system operation
  • Staff development
  • Shift scheduling

Accomplishments

I was a president for my choir team in high school!

Timeline

Shift Leader

7Brew
08.2024 - Current

Grocery Bagger

Walmart
05.2023 - 08.2024

Retailer

Kohls Department Store
12.2021 - 01.2023

Cashier

Buffalo Wild Wings
03.2021 - 12.2021

Cashier

McAllister's Deli
03.2019 - 08.2021

Diploma -

Brownsburg High School

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Alexa Moloy