Alexa Monreal
Hialeah,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Sales Representative
Advance Tire Wholesale
03.2024 - Current
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Receptionist
Advance Tire Wholesale
01.2022 - 12.2022
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Sales Representative
Petland
12.2020 - 12.2021
- Developed and implemented sales strategies to increase profits.
- Developed and delivered engaging sales presentations to convey product benefits.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Sales Representative
Sky Source Inc.
07.2018 - 12.2020
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Trained and mentored new sales representatives.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Associate of Science -
Miami Dade College
Miami, FL04.2024
High School Diploma -
Barbara Goleman Senior High School
Miami Lakes, FL06.2019
Skills
- Service Contracts
- Records Management
- Customer Service
- Team Cooperation
- Interpersonal communication skills
- Documentation And Reporting
Languages
Spanish
Professional Working
Timeline
Sales Representative
Advance Tire Wholesale
03.2024 - Current
Receptionist
Advance Tire Wholesale
01.2022 - 12.2022
Sales Representative
Petland
12.2020 - 12.2021
Sales Representative
Sky Source Inc.
07.2018 - 12.2020
Associate of Science -
Miami Dade College
High School Diploma -
Barbara Goleman Senior High School
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