Alexa Morrow
Sedro-Woolley
Summary
Dedicated professional with strong time management and multitasking skills. Experienced in enhancing customer satisfaction through efficient problem-solving and compassionate interactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist/Barista
Quantum Health And Yoga Lounge
Burlington, WA
07.2024 - Current
- Managed front desk operations, greeting clients and ensuring a welcoming atmosphere.
- Scheduled appointments and coordinated class bookings to optimize studio utilization.
- Cultivated positive relationships with regular members
- Handled customer inquiries and resolved issues efficiently to enhance client satisfaction.
- Maintained accurate records of client visits and membership details using scheduling software.
- Consistently ensuring cleanliness and organization in kitchen for food and drink preparation.
- Prepared and served coffee beverages, ensuring quality and consistency.
- Assisted customers with menu selections, enhancing overall experience.
- Monitored inventory levels, reporting shortages to management for timely restocking.
Restaurant Hostess
Bobs Burgers and Brew
Burlington, WA
02.2022 - 08.2024
- Greeted and seated guests efficiently, optimizing flow during high volume hours.
- Managed reservation system, ensuring accurate tracking and timely updates.
- Collaborated with kitchen staff to coordinate guest dining preferences and special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Communicated clearly with kitchen staff about guest needs and dietary restrictions, ensuring accurate orders were prepared as requested.
Private Child Caregiver
Julie Davies
Sedro-Woolley, WA
08.2021 - 06.2024
- Gave individualized care and support for children's daily activities and routines.
- Maintained a protective and engaging setting for children.
- Helped children complete homework assignments and school projects.
- Assisted with hygiene tasks to promote cleanliness and health.
- Performed light house chores to maintain a tidy living environment.
- Prepared meals and snacks to support nutritional needs and preferences.
- Coordinated with parents to discuss child progress and address any concerns effectively.
Education
Nursing
Skagit Valley College
Mount Vernon, WASkills
- Strong work ethic
- Documentation and client account handling
- Positive and professional attitude
- Complex Problem-solving
- Strong communication with staff members and management
- Schedule creation and maintenance
- Respectful and compassionate
Certification
- CNA - Certified Nurse Assistant
- BLS - Basic Life Support
Timeline
Receptionist/Barista
Quantum Health And Yoga Lounge
07.2024 - Current
Restaurant Hostess
Bobs Burgers and Brew
02.2022 - 08.2024
Private Child Caregiver
Julie Davies
08.2021 - 06.2024
Nursing
Skagit Valley College