Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Generic

Alexa Nelson

Ames,IA

Summary

Dynamic and empathetic professional with a proven track record in safety compliance and customer service, honed as Head Lifeguard at McCreary Community Building. Excelled in employee mentoring and crisis management, ensuring optimal safety and guest satisfaction. Proven leadership in mentoring teams and executing innovative solutions underscores my commitment to excellence and customer satisfaction.

Overview

2
2
years of professional experience
8
8
years of post-secondary education
1
1
Certificate

Work History

Swine Care Staff

ISU CALS ANS Animal Breeding and Genetics
08.2024 - Current

A student worker position where staff perform husbandry as well as collect and record data from research swine. This work is performed in a disinfected lab.

  • Developed and improved time management and organizational skills to maximise personal productivity.
  • Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
  • Implemented innovative problem-solving techniques during challenging situations, resulting in swift resolution of issues without compromising quality standards.

Assistant

PACES Program - Perry Elementary School
06.2022 - 08.2024

I worked at the PACES summer program from June to August annually and took care of elementary aged kids with Lead Staff. My responsibilities were to:

  • Provide aid to the Lead Staff member in charge of the room
  • Stay engaged with all children ensuring no child was left out or unassisted
  • Ensure a positive and safe environment
  • Know emergency response procedures for any and all situations
  • Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
  • Led indoor and outdoor activities to entertain and occupy children.

Head Lifeguard

McCreary Community Building - City of Perry
05.2022 - 08.2024

To ensure the safety of all people on the pool deck at all times during shift while also being proficient in all circumstantial Emergency Action Plans.

My accomplishments consist of being promoted from Lifeguard to Associate Lifeguard and then promoted to Head Lifeguard. I became a person who prioritized the safety and quality of every patron and ensured staff were maintained as well as provided a healthy working environment.

  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Trained and managed team of lifeguards on pool safety and risk management protocols.
  • Enhanced swimmer safety by enforcing pool rules and regulations consistently.
  • Responded to life-threatening emergencies and provided first aid and CPR.
  • Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
  • Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
  • Assisted in developing, implementing and monitoring pool safety policies to reduce hazards.
  • Minimized risk of accidents with thorough daily inspections of pool equipment and surrounding areas.
  • Enhanced pool safety and reduced incidents by rigorously enforcing rules and conducting regular safety drills.
  • Addressed and resolved guest complaints, leading to increased satisfaction and positive feedback.
  • Conducted detailed training sessions for junior lifeguards, elevating team readiness and response capabilities.

Education

Iowa State University
Ames, IA
08.2024 - 05.2031

DMACC
Perry, IA
08.2022 - 05.2024

High School Diploma -

Perry High School
Perry, IA
05.2024

Skills

    Strong teamwork

    Empathy

    Achieve

    Command

    Consistency

    Customer service understanding

Certification

Lifeguarding with CPR/AED for Professional Rescuers and First Aid, City of Perry McCreary Community Center, 5/15/2024 to 5/15/2026

Timeline

Swine Care Staff

ISU CALS ANS Animal Breeding and Genetics
08.2024 - Current

Iowa State University
08.2024 - 05.2031

DMACC
08.2022 - 05.2024

Assistant

PACES Program - Perry Elementary School
06.2022 - 08.2024

Head Lifeguard

McCreary Community Building - City of Perry
05.2022 - 08.2024

High School Diploma -

Perry High School

Lifeguarding with CPR/AED for Professional Rescuers and First Aid, City of Perry McCreary Community Center, 5/15/2024 to 5/15/2026

References

Ben Fleming - Aquatics Coordinator @ City of Perry McCreary Community Building 

1800 Pattee St. 

Perry IA, 50220

(515) 351-0273

ben.fleming@perry.ia.org

Former Employer


Mary Hillman - Director @ PACES Perry Elementary School 

1600 8th St.

Perry IA, 50220

(515) 250-0366

mary.hillman@g.perry.k12.ia.us

Former Employer


Blaine Schmidt - Director of Bands @ Perry High School

1200 18th St. 

Perry IA, 50220

(563) 370-7334

blaine.schmidt@g.perry.k12.ia.us

Former Teacher

Alexa Nelson