Alexa Nyman

Massage Envy Spa

10.2015 - 01.2024

Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Addressed specific client concerns through targeted therapeutic massage interventions.
Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
Promoted wellness by educating clients on self-care and stress management techniques.
Researched new techniques to stay up to date with trends and developments in massage therapy industry.
Provided custom massage treatments to clients, tailored to individual needs and preferences.
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Provided clear, concise instructions to clients to prepare for massage services.
Maintained accurate and up-to-date client records.
Analyzed postural assessments and range of motion.
Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Strengthened communication skills through regular interactions with others.

Summary