Alexa Peniche
Richmond,TX
Summary
Dynamic Counseling Facilitator with a proven track record, adept in strategic planning and facilitation techniques. Excelled in maintaining confidentiality and enhancing testing procedures, achieving significant error reduction. Skilled in staff management and fostering teamwork, demonstrated adaptability by providing real-time interpretation services. Renowned for attention to detail and community outreach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Counseling Facilitator
Alief ISD
4410 Cook Rd, Houston, TX 77072
08.2021 - 08.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Reduced errors in testing procedures by creating detailed documentation and guidelines for staff reference.
- Maintained compliance with test center policies, practices, and procedures.
- Maintained confidentiality of exam materials by securely storing all documents in designated locations before, during, and after testing periods.
- Developed strong rapport with students through empathy, patience, and understanding of their unique challenges and strengths.
- Monitored student classrooms and outdoor activities to promote student safety.
- Translated documents from English to Spanish.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
Education
Associate of Arts - Teacher Education
Houston Community College
Houston, TX11.2023
Skills
- Strategic Planning
- Facilitation Techniques
- Staff Management
- Community Outreach
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Professional ethics understanding
- Self Motivation
- Adaptability and Flexibility
Certification
- Paraprofessional Aide
Languages
Spanish
Full Professional
Timeline
Counseling Facilitator
Alief ISD
08.2021 - 08.2024
Associate of Arts - Teacher Education
Houston Community College