Ashlee Galliford
Austin,TX
Summary
Client-centered, trauma informed professional with a background in leadership and experience working with a diverse range of individuals, groups and families, committed to helping and empowering individuals unravel physical, mental and emotional layers to identify root causes of problems and develop strong coping skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Counseling Intern
Internship Site
04.2024 - 06.2025
- Completed 240 direct client contact hours
- Managed an average caseload of 15-20 of diverse clients including adults, adolescents and families.
- Implemented trauma-informed therapy approaches to address the underlying causes of emotional distress in clients with a history of trauma.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Assisted clients in identifying barriers to personal growth, empowering them to make meaningful changes in their lives through psychoeducation and skill-building activities.
- Maintained accurate documentation of clinical notes, progress reports, and treatment plan updates
- Evaluated the effectiveness of therapeutic interventions using outcome measures, adjusting treatment plans as needed to ensure continued progress towards goals.
Practicum Student Counselor
Community Counseling And Wellness Center
01.2024 - 05.2024
- Completed 100 hours of clinical work including 20 hours of direct client contact
- Co-led group therapy sessions of 8-10 individuals focusing on various mental health topics such as grief processing or substance abuse recovery support networks.
- Conducted individual therapy sessions with adults, adolescents and families.
- Maintained detailed case notes following each session, documenting important observations and ongoing treatment plans for future reference.
- Implemented evidence-based interventions to address a wide range of mental health concerns including anxiety, depression, relationship issues, and stress management.
- Evaluated client progress regularly to ensure treatment plans remained effective and aligned with client goals, adjusting as needed for optimal outcomes.
- Increased client self-awareness by utilizing various therapeutic techniques such as cognitive-behavioral therapy and mindfulness practices.
General Manager
Juiceland
01.2018 - 05.2024
- Managed a diverse team of individuals, fostering a positive work environment and high employee satisfaction.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring employees on management principles, industry practices, company procedures, and technology systems.
- Established comprehensive Management training programs to develop skills, improve productivity, and engage in successful leadership.
Education
Master of Arts - Counseling
Texas State University
San Marcos, TX12.2026
Bachelor of Science - Psychology
University of Houston
Houston, TX12.2017
Skills
- Treatment Planning
- Crisis Intervention
- Group therapy facilitation
- Multicultural Competence
- Effective Leadership
- Time Management
- Trauma Informed interventions
- Training and Development
- Exceptional interpersonal communication
- Relationship Building
- Strategic Planning
- Problem Resolution
Accomplishments
- Managed a caseload of 20 clients
- Supervised team of 15-20 staff members.
- Reduced turnover by 200% within 1 year
- Trained and developed successful store managers
- Maintained the highest guest rating within the company
Affiliations
- Chi Sigma Iota
- The National Honor Society- Phi Kappa Pi
Certification
RYT 200-Yoga Alliance
- Certified Yoga Instructor
Volunteer
Performers without Borders, India Tour 2019
Volunteer & Emotional Support leader on tour
01/2019-05/2019
- Worked directly with partner NGO's, impoverished children and communities
- Developed lesson plans for large groups of children in various environments
- Curated and directed multiple shows performed by the children and our team
- Managed large groups of individuals (up to 40) including those with special needs
- Conducted individual check-ins with team members, lead weekly group meetings and organized team activities
Timeline
Counseling Intern
Internship Site
04.2024 - 06.2025
Practicum Student Counselor
Community Counseling And Wellness Center
01.2024 - 05.2024
General Manager
Juiceland
01.2018 - 05.2024
Master of Arts - Counseling
Texas State University
Bachelor of Science - Psychology
University of Houston
RYT 200-Yoga Alliance
- Certified Yoga Instructor
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