Alexa Peot
Suwanee,Georgia
Summary
Experienced candidate well-versed in the hospitality industry. Proven track record of delivering exceptional customer service that has resulted in repeat customers and increased revenue for the restaurants. Adept at multitasking a variety of tasks such as taking orders, stocking supplies, and cashing out customers. Upholds enthusiasm and a welcoming attitude throughout every shift. Completes given task efficiently and goes well beyond the bare-minimum to improve the dining experience for customers and staff.
Overview
4
4
years of professional experience
1
1
Certification
Work History
SERVER
Ted's Montana Grill Inc.
Cumming, GA
05.2023 - 08.2023
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions and recommended specials to increase profits.
SERVER
Taco Mac
Alpharetta, Georgia
05.2022 - 08.2022
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
- Resolved customer complaints and inquiries in a timely manner
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
SERVER/HOSTESS
Famous Toastery
Suwanee, Georgia
05.2019 - 08.2019
- Escorted guests to proper tables or offered open seating options in bar and patio areas
- Monitored restaurant activity to determine seating and dining flow
- Engaged with guests to maximize satisfaction with food and service
- Monitored cleanliness of common areas and dining rooms to maintain neat and welcoming establishment
- Answered phone calls to take reservations and address guest questions and concerns.
Education
BACHELOR OF ARTS (B.A.) IN PUBLIC HEALTH CANDIDATE -
University of South Carolina
05.2025
Skills
- Dining
- Customer Service
- Food Sales And Promotion
- Stocking And Replenishing
- Order Accuracy
- Performance Improvement
- Dining Crew Workflow Optimization
- Food Safety Oversight
- Cool Under Pressure
Certification
Alcohol Beverage Permit
Timeline
SERVER
Ted's Montana Grill Inc.
05.2023 - 08.2023
SERVER
Taco Mac
05.2022 - 08.2022
SERVER/HOSTESS
Famous Toastery
05.2019 - 08.2019
BACHELOR OF ARTS (B.A.) IN PUBLIC HEALTH CANDIDATE -
University of South Carolina