Alexa P. Moreno-Belman
Arlington
Overview
6
6
years of professional experience
Work History
Froster
Nothing Bundt Cakes
03.2024 - Current
- Operated and maintained bakery equipment such as mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Manager Key Holder
Chuck E. Cheese
01.2019 - 01.2024
- Trained, coached and mentored cast members
- Monitored staff performance and helped with any issues they may have
- Showed leadership during a crisis while making sure to continue to provide great service to the customer
- Cross train employees in multiple different roles to maintain coverage in case someone is unable to come in
- Completed opening, shift change, and closing daily paperwork to ensure the standards are being kept
- Recruit and interview qualified candidates who have applied
- Traveled to multiple different store locations to help any time they need a manager or any form of help
- In charge of making promotional posters for upcoming events, sometimes even being the hostes of the event
- Made confirmation calls for any event and/or booking
Cashier
Spirit Halloween
10.2023 - 11.2023
- Managed the cash register accurately by processing payments in both cash, card or giftcard/promo code transactions
- Acknowledged customers when entering and exiting the building
- Stoked up on merchendice
- Processed returns and exchanges as well as went over any questions about our store policies
Bilingual Customer Service Representative
FEMA
10.2023 - 11.2023
- Provided translation assistance for customers with limited English
- Kept a friendly and professional demeanor during all interactions with customers
- Helped clients fill out applications as well as answer any questions they may have
- Offered suggestions and alternative solutions to applicants whos applications have been denied or if in need of urgent help
Education
Graphic Design -
NCTC
Flowermound, Tx01.2024
Skills
- Leadership
- Communication Skills
- Complex Problem Solving
- Customer Service
- Marketing
- Staff Management
- Attention to detail
- Multitasking
Languages
Spanish
Professional Working
Timeline
Froster
Nothing Bundt Cakes
03.2024 - Current
Cashier
Spirit Halloween
10.2023 - 11.2023
Bilingual Customer Service Representative
FEMA
10.2023 - 11.2023
Manager Key Holder
Chuck E. Cheese
01.2019 - 01.2024
Graphic Design -
NCTC