Alexa Ramirez-Carrizales
Weslaco,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Marketing and Management position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
STARBUCKS COFFEE COMPANY
04.2022 - Current
- Trained to utilize cash registers and digital credit card machines to assist consumers and partners.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
User and Research Assistant
Texas A&M Corpus Christi
09.2021 - 06.2022
- Loaned library materials to patrons and collected return materials.
- Cataloged and maintained library materials as well as handled interlibrary loans between libraries.
- Maintained contact with all patrons, taught patrons, and and answered any questions on how to use library resources.
- Processed all required administrative forms, reports, and related information promptly.
President
Sigma Lambda Gamma National Sorority
11.2021 - 04.2022
- Conversed with other members and organizations to build strong relationships and leadership
- Assisted members in selection and recommendation of various accounts by offering solutions and services to meet organizations' needs
- Communicates frequently and consistently with all key stakeholders to ensure coordinated and unified entity support
- Leads weekly meetings with executive board and chapter advisors
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
President of Marketing
Sigma Lambda Gamma
01.2020 - 04.2022
- Focused on growth and development of social media by communicating with campus organizations, sororities, and fraternities
- Utilized creativeness to implement design of social media flyers, posters, graphics, and recruitment themes
- Collaborated with Recruitment chair to promote the success of Sigma Lambda Gamma
- Primarily focused on engagement and analytical data from social media sites.
- Managed branding campaigns and event marketing initiatives in print, video, web and social media.
- Developed and implemented B2B marketing strategy and overall communication plans to produce long-term partners.
- Oversaw and guided brand marketing programs to optimize user product experience.
- Increased market awareness and penetration through development of creative collateral.
- Conducted and evaluated market research to adjust marketing strategy to meet changing market and competitive conditions.
- Coordinated teams of design and implementation professionals to manage all project objectives.
Sandwhich Artist
SUBWAY®Restaurants
01.2021 - 07.2021
- Controlled, managed, and concentrated on customer relationships while increasing sales of the company
- Multi-tasked processing culinary meals, servicing customers in person, mobile orders and through telephone calls
- Actively involved in promoting new products and specials to customers in order for the company to meet sales goals
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Kept workplace clean and organized in line with restaurant policies.
Secretary
Ramirez Trucking Company
01.2018 - 01.2021
- Maintained contact with all possible customers and clients, collected information, and managed office supplies.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Circulation Desk Assistant
Texas A&M Corpus Christi
09.2019 - 06.2020
- Assist customers with their queries and inquiries, helped patrons in finding their books, and registered new patrons on the library system
- Set up library displays with new and promoted books.
- Successfully completed check-in and check-out procedure for visitors taking or returning library books and audio materials daily.
- Delivered excellent guest services by answering inquiries from visitors.
- Answered questions from customers and staff.
- Organized shelves when patrons returned books.
- Showed library patrons where specific book collections were.
Community Service Director
Sigma Lambda Gamma National Sorority
01.2019 - 05.2020
- Formed and strengthened relationships with related organizations in order to increase success by reducing duplication
- Held community service events to promote various programs and inform public about services available
- Partnered with local organizations to expand access to social and community services.
- Participated in community events to promote services and engage with public.
- Assessed community needs and identified resources for social and community service programs.
- Assisted Organizations and Non profits to give back to Coastal Bend community.
Education
MBA - Business
Texas A&M University - Corpus Christi
Corpus Christi, TX12.2023
BBA - Management, Marketing
Texas A&M University - Corpus Christi
Corpus Christi, TX05.2022
High School Diploma -
Weslaco High School
Weslaco, TX05.2018
Skills
- Blending Methods
- Team Leadership
- Communication
- Microsoft Word
- Google Docs
- Sales and Marketing Methods
- Learning Strategies
- Customer Experience Control
- Documentation Skills
- Cash Register Operation
- Adaptable and Flexible
- Active Listening
Accomplishments
- MKTG 3315: Advertising and Promotional Strategy
- Learned about the development and implementation of a coordinated and integrated advertising and promotions strategy
- Emphasis is placed on the interrelationships among advertising, sales management, and sales promotion activities
- Texas A&M University-Corpus Christi Spring 2021
Certification
- Social Media Marketing Certification, Hootsuite - October 2021
- Content Marketing Certification, HubSpot Academy - October 2021-November 2023
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
STARBUCKS COFFEE COMPANY
04.2022 - Current
President
Sigma Lambda Gamma National Sorority
11.2021 - 04.2022
User and Research Assistant
Texas A&M Corpus Christi
09.2021 - 06.2022
Sandwhich Artist
SUBWAY®Restaurants
01.2021 - 07.2021
President of Marketing
Sigma Lambda Gamma
01.2020 - 04.2022
Circulation Desk Assistant
Texas A&M Corpus Christi
09.2019 - 06.2020
Community Service Director
Sigma Lambda Gamma National Sorority
01.2019 - 05.2020
Secretary
Ramirez Trucking Company
01.2018 - 01.2021
MBA - Business
Texas A&M University - Corpus Christi
BBA - Management, Marketing
Texas A&M University - Corpus Christi
High School Diploma -
Weslaco High School