Tennyson Smith

Barista

Albertsons

07.2022 - 08.2023

Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Recommended products based on solid understanding of individual customer needs and preferences.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Operated espresso machines and commercial coffee brewers to create beverages.
Monitored supply levels at counter and maintained customer areas to meet typical demands.
Used POS system to accurately enter orders and process payments.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Helped management keep adequate supply on hand by notifying of shortages.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Prepared specialty drinks such as cappuccinos, lattes and mochas.
Explained beverage preparation and offered samples to help customers choose ideal items.
Promoted additional items with beverages, increasing store sales.
Minimized spoilage with proper use of first-in-first-out stock procedures.
Packaged bagels, muffins and other food items for customer purchase.
Learned special recipe items and seasonal offerings to best meet customer needs.
Followed exact recipes for mixing and preparing beverage and food items.
Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.