Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexa Ramsey

Muskegon,MI

Summary

Dynamic professional with extensive experience in management and leadership roles, notably as General Manager at Dunham's Sports. Proven track record in enhancing customer satisfaction and team performance. Skilled in Google Docs and result-oriented strategies, fostering positive work environments while driving sales growth and operational efficiency.

Overview

9
9
years of professional experience

Work History

Med-Tech

Christian Care Assisted Living
01.2025 - Current
  • Administer and Order Medications.
  • Record Resident Data.
  • Monitor Vital signs.
  • Reporting to Doctors any changes in Residents.
  • Assist with any Resident needs.

Paraprofessional /Office Secretary

Reeths-Puffer Schools
08.2023 - 01.2025
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Documented all Attendance.
  • Passed Medications to students.
  • Enrollment, Un-enrollment, Student Drops.
  • Word, Powerpoint, Excel, and Google Docs.

Customer Service Team Leader

Meijer
01.2022 - 07.2022
  • Mentored new hires, providing guidance to ensure their successful integration into the team.
  • Managed escalated customer complaints, ensuring swift resolution and preventing further dissatisfaction.
  • Trained and supervised team of customer service representatives in providing quality service to customers.
  • Enhanced customer satisfaction by promptly resolving issues and addressing concerns.

Asset Protection Team Leader

Meijer
12.2018 - 01.2022
  • Manages leadership of the Asset Protection team including hiring, performance reviews, scheduling within Budget and Overall Performances as it aligns to the company.
  • Ensured Physical Security of assigned building, Fire Protection System and Associated Alarms are Operational.
  • Key Control.
  • Develop Shrink plans to help control it.
  • Maintain Professionalism with Outside/Third Party Authorities.

General Manager

Dunham's Sports
03.2016 - 11.2018
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

High School Diploma -

Flagler Palm Coast High School
Palm Coast, FL
06-2011

Skills

  • Management
  • Leadership
  • Result Oriented
  • Google Docs
  • Organized

Timeline

Med-Tech

Christian Care Assisted Living
01.2025 - Current

Paraprofessional /Office Secretary

Reeths-Puffer Schools
08.2023 - 01.2025

Customer Service Team Leader

Meijer
01.2022 - 07.2022

Asset Protection Team Leader

Meijer
12.2018 - 01.2022

General Manager

Dunham's Sports
03.2016 - 11.2018

High School Diploma -

Flagler Palm Coast High School

Similar Profiles

CREATE PROFILE
Alexa Ramsey