Alexa Renkel
Gainesville,GA
Summary
Dedicated and adaptable professional with years of experience in different work fields. Proven track record of delivering exceptional customer service while maintaining high standards of cleanliness and driving operational efficiency. Skilled in multitasking, problem solving, and team collaboration with a strong ability to adapt to fast-paced and dynamic work settings. Seeking to leverage diverse skill set to contribute to organizational success.
Overview
7
7
years of professional experience
Work History
Retail Associate
Walmart
Gainesville, GA
10.2023 - 04.2024
- Assisted customers in finding products, answered questions, and made product recommendations.
- Answered customer inquiries regarding product features, pricing, and availability.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Operated cash register accurately and efficiently while processing payments from customers.
- Initiated friendly conversation with customers to determine level of assistance required.
Appointment Setter
Benchmark Physical Therapy
Suwanee, Georgia
03.2021 - 01.2022
- Answered customer inquiries regarding appointment setting procedures.
- Made phone calls and sent emails to establish leads.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Greeted incoming customers and provided customer service support.
- Responded to emails, telephone calls, and face-to-face inquiries from customers regarding appointment settings.
- Scheduled appointments for customers based on their availability.
Cleaning Specialist
ABM Industries
Cumming, Georgia
02.2020 - 08.2020
- Moved furniture, equipment or supplies manually or with hand trucks.
- Vacuumed carpets and upholstered furniture.
- Kept business entrances clean, tidy and professional in appearance.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Created inventory checklists and stocked housekeeping carts.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Serviced, cleaned and restocked restrooms.
- Emptied wastebaskets and emptied and cleaned ashtrays.
- Stripped, sealed and polished floors.
Food Service Worker
KFC
Cumming, GA
06.2017 - 03.2019
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained order and cleanliness of work areas to conform with health codes.
- Refilled condiments, napkins and server workstations.
- Packaged and bagged cooked food and prepared items.
- Filled and served various beverages for customers.
- Assisted with inventory management and restocking supplies as needed.
- Collaborated with team to deliver timely service of items.
- Properly stored all leftover food items after each shift.
Education
High School Diploma -
North Forsyth High School
Cumming, GA05-2019
Some College (No Degree) - Phlebotomy; Patient Care Tech
Lovelace Multi-care Training Institute
Gainesville, GASkills
- Customer service
- Product knowledge
- Point of sale operation
- Inventory management
- Sales techniques
- Customer relationship management
- Cash handling
- Problem solving
- Positive and engaging demeanor
Timeline
Retail Associate
Walmart
10.2023 - 04.2024
Appointment Setter
Benchmark Physical Therapy
03.2021 - 01.2022
Cleaning Specialist
ABM Industries
02.2020 - 08.2020
Food Service Worker
KFC
06.2017 - 03.2019
High School Diploma -
North Forsyth High School
Some College (No Degree) - Phlebotomy; Patient Care Tech
Lovelace Multi-care Training Institute