Alexa Reynolds
Hedgesville,WV
Summary
Highly-motivated fashion graduate with customer service, merchandising and personal styling experience. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working unsupervised and in a proactive and dependable manner.
Overview
12
12
years of professional experience
Work History
Merchandise Coordinator - Temporary + Remote
Old Navy
San Francisco, CA
10.2021 - 10.2021
- Learned new systems and processes in a matter of days for vendor catalog production.
- Assisted in gathering and swatches, images, and product flats for assigned catalogs.
- Attended daily, remote merchandise meetings and discussed goals.
- Utilized resources to optimize timely deliverables.
- Checked products for quality and accurate pricing.
Styling Associate
ModCloth
San Francisco, CA
06.2018 - 08.2018
- Executed merchandising and floor moves based on seasonal changes, business needs and trends.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Maximized sales and visual impact through optimal arrangement of tables, fixtures and mannequins.
- Consulted with clients one-on-one to ascertain fashion preferences and make professional recommendations which improved overall satisfaction with new image.
- Monitored fitting rooms and stockroom, keeping areas clean, neat and organized.
- Marketed other items, including jewelry, shoes and hats, that would complete outfits or boost new wardrobes.
Sales Associate
Anthropologie Inc.
Virginia Beach, VA
08.2017 - 12.2017
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Aviation Maintenance Technician - Veteran
United States Navy
Norfolk, VA
06.2014 - 06.2017
- Assembled and installed mechanical, hydraulic and structural components and accessories using appropriate tools.
- Inspected completed work to certify that maintenance adhered to standards and procedures.
- Completed scheduled and unscheduled safety and performance assessments.
- Reported issues, malfunctions, unusual wear, or damage to appropriate personnel.
- Managed repair logs, documenting preventive and corrective aircraft maintenance activities.
- Performed troubleshooting procedures to find root causes of faults.
Customer Service & Shipping Manager
Elete Electrolytes
Odgen, UT
08.2009 - 05.2013
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Packed, sealed or affixed postage to prepare materials for shipping.
Education
Bachelor of Arts - Visual Merchandising for Fashion
Academy of Art University
San Francisco, CA12.2021
Skills
- Proactivity
- Written and Oral Communication Skills
- Styling Techniques
- Client Account Management
- Merchandise Display
- Exceptional Customer Service
- Design Visualization
- MS Office Proficiency
- Teamwork and Collaboration
- Inventory Management and Planning
Timeline
Merchandise Coordinator - Temporary + Remote
Old Navy
10.2021 - 10.2021
Styling Associate
ModCloth
06.2018 - 08.2018
Sales Associate
Anthropologie Inc.
08.2017 - 12.2017
Aviation Maintenance Technician - Veteran
United States Navy
06.2014 - 06.2017
Customer Service & Shipping Manager
Elete Electrolytes
08.2009 - 05.2013
Bachelor of Arts - Visual Merchandising for Fashion
Academy of Art University