Alexa Rogers
Clifton,NJ
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
7
7
years of professional experience
Work History
Family Nanny
Private Home
Clifton , NY
09.2023 - Current
- Created daily routines that included naps, meals and playtime.
- Developed strong relationships with both parents to ensure open communication regarding the children's progress.
- Facilitated safe, caring and warm environment for children to stimulate development.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Personal Shopper
Stop and Shop Supermarket
Clifton, NJ
01.2023 - 11.2024
- Assisted customers in selecting items that met their individual needs and preferences.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
- Responded promptly to customer inquiries via phone calls or emails.
- Inspected returned merchandise for damage or defects before placing it back on display.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Cashier
Stop & Shop
Clifton, NJ
03.2018 - 11.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
Florist
Stop and Shop Supermarket
Clifton , NJ
- Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
- Ordered flowers from wholesalers to ensure that all necessary items were available for customers.
- Provided excellent customer service by helping customers choose appropriate bouquets for their needs.
- Checked quality of incoming shipments of flowers to make sure they met standards.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Watered plants and cut, conditioned and cleaned flowers and foliage for storage.
Education
Some College (No Degree) - Early Child Education
William Paterson University of New Jersey
Wayne, NJSkills
- Flexible Schedule
- Online Order Processing
- Relationship Building
- Cash Register Operation
Affiliations
- Volunteer for The miss America foundation
References
References available upon request.
Timeline
Family Nanny
Private Home
09.2023 - Current
Personal Shopper
Stop and Shop Supermarket
01.2023 - 11.2024
Cashier
Stop & Shop
03.2018 - 11.2024
Florist
Stop and Shop Supermarket
Some College (No Degree) - Early Child Education
William Paterson University of New Jersey