Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
References
Timeline
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Alexa Rojas-Roldan

Homestead,FL

Summary

Compassionate professional with expertise in personal care and service, delivering exceptional support and comfort to clients. Strong communication skills enhance ability to create positive environments tailored to diverse client needs. Proven track record of improving quality of life through personalized care strategies. Efficient task management ensures high levels of client satisfaction and well-being.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Body Piercer

Tattoos By Lou
Miami, FL
06.2023 - 10.2023
  • Ensured that clients had valid ID for age verification prior to performing piercings.
  • Maintained a clean and sanitary work environment, ensuring the highest standards of hygiene.
  • Conducted consultations with clients to determine desired look or type of piercing.
  • Inspected equipment regularly and sterilized tools before each use.
  • Organized special events such as promotions or discounts to attract new customers.
  • Developed marketing strategies aimed at increasing clientele base through referrals and advertising campaigns.
  • Recorded client information in database system accurately and completely.
  • Adhered to local health regulations concerning body piercing procedures.
  • Greeted customers and provided information about body piercing services.
  • Provided aftercare instructions to clients regarding healing time for piercings.

Body Piercer

My Tattoo Shop
Hollywood, FL
12.2022 - 04.2023
  • Trained new staff members on proper procedure for body piercing services.
  • Ensured that clients had valid ID for age verification prior to performing piercings.
  • Maintained a clean and sanitary work environment, ensuring the highest standards of hygiene.
  • Conducted consultations with clients to determine desired look or type of piercing.
  • Inspected equipment regularly and sterilized tools before each use.
  • Organized special events such as promotions or discounts to attract new customers.
  • Assisted clients in selecting jewelry based on their individual needs and preferences.
  • Adhered to local health regulations concerning body piercing procedures.
  • Greeted customers and provided information about body piercing services.
  • Provided aftercare instructions to clients regarding healing time for piercings.

Barista

Starbucks
Miami, FL
10.2018 - 09.2021
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Ground beans for espresso shots according to individual customer specifications.
  • Implemented promotional activities, including in-store events, to increase customer engagement and sales.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.

Education

Associate of Arts - Business Management

Miami Dade College
Miami, FL
09-2024

GED -

Miami Dade College
Miami, FL
05-2018

Skills

  • Customer service
  • Event coordination
  • Data entry
  • Sales strategy
  • Marketing techniques
  • Team training
  • Bloodborne pathogens training
  • Strong work ethic
  • Communication skills
  • Written communication
  • Creative thinking
  • Fast learner

Languages

English
Native/ Bilingual
Spanish
Professional
German
Limited

Certification

  • Florida Piercing Certification

Accomplishments

  • Honors Student
  • Walked for Equality Florida in 2025 Miami Beach Pride Parade

Affiliations

  • Loves nature and exploration of new places
  • Has two lovely cats that I adopted
  • Participates in activism frequently

References

References available upon request.

Timeline

Body Piercer

Tattoos By Lou
06.2023 - 10.2023

Body Piercer

My Tattoo Shop
12.2022 - 04.2023

Barista

Starbucks
10.2018 - 09.2021

Associate of Arts - Business Management

Miami Dade College

GED -

Miami Dade College

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Alexa Rojas-Roldan