Summary
Overview
Work History
Education
Skills
Timeline
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Alexa Roll

Mickleton,NJ

Summary

Dedicated housekeeper with proven expertise in cleaning, sanitization, and customer service, demonstrated through impactful roles at Mindful Cleaning Company and Pro Medica. Excelled in enhancing cleanliness standards and client satisfaction by 30%, leveraging skills in bathroom sanitation and fostering positive interactions. Prioritized safety and efficiency, setting new benchmarks in service quality.

Overview

3
3
years of professional experience

Work History

House Cleaner

Mindful Cleaning Company
04.2023 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.

Environmental Services Housekeeper

Pro Medica
06.2021 - 04.2023
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.

Education

Associate of Arts - Communications

West Chester University of Pennsylvania
West Chester, PA
08.2019

Skills

  • Cleaning and sanitization
  • Customer Service
  • Housekeeping
  • Bathroom sanitation

Timeline

House Cleaner

Mindful Cleaning Company
04.2023 - Current

Environmental Services Housekeeper

Pro Medica
06.2021 - 04.2023

Associate of Arts - Communications

West Chester University of Pennsylvania

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Alexa Roll