Alexa Ropp
2565 E. Southern Ave #13 Mesa Az. 85204
Summary
February 22, 2024
Property Manager
RE: Accomplished Property Manager. I am a self-motivated and progress-driven Site Manager with years of experience. I have developed outstanding customer service skills, clerical and administrative skills and executed strategies which I believe can bring value to your team!
In my previous role, I exercised leadership, decision-making, and operations management in contribution of team efforts and organizational improvements. I am open-minded, a multi-tasker, and am focused. I have proven to be effective and motivational, with proficiency in communication and collaborative work.
Please take a moment to review my enclosed resume and accompanying credentials. I would appreciate the opportunity to speak with you regarding my candidacy for the position.
I am looking for a better opportunity to work with others and seek a healthy environment. I have computer skills, am extremely energetic and a have a positive attitude and thrive on working with a team.
Best,
Alexa Ropp
Overview
10
10
years of professional experience
Work History
Property Manager
Peake-Levoy Commercial Real Estate Services
Wailuku, HI
07.2020 - 10.2023
- Answered calls for all property managers responding to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Oversee day-to-day activities involving tenants, subcontractors and property management.
- Updated tenant and unit information to keep current in housing database.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Prepared detailed budgets and financial reports for properties.
- Compiled and conveyed operational and financial data to regional manager.
- Collected monthly assessments, rental fees, deposits and payments.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Site Manager
Community Bridges Inc.
Casa Grande, AZ
08.2016 - 07.2020
- Monitored worksite personnel to maintain high levels of quality and performance.
- Complied with operational standards and OSHA regulations.
- Inspected and evaluated physical condition of establishment to comply with safety, quality and service requirements.
- Performed routine audits to maintain inventories, supplies and equipment.
- Interviewed and hired qualified candidates to fill open staff positions.
- Directed site activities to drive smooth operations and achieve quality assurance metrics.
Fleet Coordinator
Community Bridges Inc.
Mesa, AZ
02.2014 - 01.2016
- Communicated with upper management and drivers to build lasting relationships.
- Supervised employees to promote optimal productivity in job tasks and duties.
- Identified issues with work vehicles and put in maintenance requests with shop department.
- Mentored drivers and encouraged employees to successfully manage time for optimal mileage performance.
- Mitigated regulatory risks by monitoring vehicles to ensure operational, state and federal compliance.
- Minimized expense spending by procuring equipment inventory with optimal cost savings.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Education
Harley Davidson
Motorcycle Mechanics Institute A Div. of Universal Technical Institute
Phoenix, AZ01-1994
High School Diploma -
Gilbert High School
Gilbert, AZ1990
Skills
- Active listening
- Good work ethic
- Customer service
- Multitasking
- Team building
- Computer skills
Timeline
Property Manager
Peake-Levoy Commercial Real Estate Services
07.2020 - 10.2023
Site Manager
Community Bridges Inc.
08.2016 - 07.2020
Fleet Coordinator
Community Bridges Inc.
02.2014 - 01.2016
Harley Davidson
Motorcycle Mechanics Institute A Div. of Universal Technical Institute
High School Diploma -
Gilbert High School