Alexa Emery
Salon Centric
Draper
7
years of professional experience
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Diligent Receptionist with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Work History
Retail Sales Associate
4 Years 5 Months- Developed strong interpersonal skills to effectively communicate with customers and coworkers.
- Created weekly reports detailing store sales performance metrics such as average sale per hour, day, week, month.
- Maintained product displays, ensuring compliance with visual merchandising standards to enhance store aesthetics.
- Assisted in inventory management by conducting regular stock assessments and replenishing merchandise as needed.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Restaurant Hostess
2 Years 8 Months- Monitored restaurant activity to determine seating and dining flow.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Remedied guest complaints and escalated serious issues to restaurant manager for prompt resolution.
Receptionist Administrator
8 Months- Managed the reception area by answering incoming calls, responding to inquiries, and directing calls to appropriate personnel.
- Provided excellent customer service to both internal and external customers via telephone or email communication.
- Managed calendars to arrange schedules and appointments, coordinating meetings or travel.
- Operated multi-line phone system efficiently while managing high call volume.
Education
Certification - Health/Wellness
High School Diploma
Skills
Customer service
Teamwork and collaboration
Phone etiquette
Time management
Verbal and written communication
Scheduling
Timeline
Retail Sales Associate
Salon Centric
03.2022 - CurrentRead More
Receptionist Administrator
Premier Family Medical
05.2021 - 01.2022Read More
Restaurant Hostess
Tsunami
09.2019 - 05.2022Read More
Lone Peak High School
High School Diploma
Read More
Institute for Integrative Nutrition
Certification from Health/Wellness
Read More