Alexa Williamson
Fair Lawn,NJ
Summary
I am an enthusiastic candidate committed to providing exceptional communication and interpersonal skills. I can adapt to different situations and fully commit to creating a hospitable and friendly environment. I strive to make people feel comfortable and welcome. I thrive in environments where creating positive interactions is important.
As a hardworking and passionate job seeker, my commitment extends to ensuring a seamless experience through strong organizational skills. Whether it's about managing tasks effectively or addressing challenges in a timely manner, I am motivated to contribute positively to team dynamics and organizational success.
Overview
6
6
years of professional experience
Work History
Cashier
Abma's Farm
05.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Made product recommendations to increase sales.
Hostess
Outback Steakhouse
05.2022 - 08.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Hostess
Chili's
06.2021 - 08.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
After School Babysitting
01.2018 - 01.2019
- Communicated positively with children and guardians, fostering a supportive and inclusive environment.
- The ability to adapt and thrive under pressure.
- Managed time efficiently to meet deadlines, ensuring all tasks were completed in a timely manner.
- Demonstrated a passion for learning and a commitment to continual improvement.
- Adaptable and proficient in quickly grasping and mastering new concepts.
- Engaged with children on an individual basis, building positive relationships and promoting a nurturing atmosphere.
Education
Business Finance and Marketing
University of Rhode Island
05.2025
High School Diploma -
Fair Lawn High School
Fair Lawn, NJ06.2021
Skills
- Server Support
- Guest Engagement
- Event Planning
- Reservations Management
- Food Running
- Complaint Handling
- Customer Service
- Guest Relations
- Reservation Management
- Guest Complaint Resolution
- Interactive Communication Skills
- Menu Presentation
Related Skills
Activities:
Violin
- Duration: 2012 - Present
- Actively participate in violin performance and ongoing musical development.
Soccer
- Duration: 2009 - 2017
- Contributed as a team player and developed strong collaboration and leadership skills.
Track and Field (Varsity Letter Recipient)
- Duration: 2017 - 2021
- Demonstrated dedication and discipline and achieved recognition as a varsity letter recipient.
Chorus
- Duration: 2014 - Current
- Engaged in choral activities, showcasing commitment, teamwork, and artistic expression.
References
Available Upon Request
Timeline
Cashier
Abma's Farm
05.2023 - 08.2023
Hostess
Outback Steakhouse
05.2022 - 08.2022
Hostess
Chili's
06.2021 - 08.2022
After School Babysitting
01.2018 - 01.2019
Business Finance and Marketing
University of Rhode Island
High School Diploma -
Fair Lawn High School