Warehouse and logistics professional with 10+ years of experience in warehouse operations, team supervision, shipping and receiving, customer service, order entry, order fulfillment, inventory control, and food-safety compliance.
Overview
1
1
Certification
4
4
years of post-secondary education
15
15
years of professional experience
Work History
Shift Supervisor
JOHN VENA INC.
Philadelphia, PA
11.2023 - Current
Supervise warehouse personnel, including order selectors, receivers, order dispatchers, and forklift operators, while maintaining productivity and task focus throughout each shift.
Coordinate daily warehouse activities to ensure customer orders are accurately completed and prepared for shipment or customer pickup.
Dispatch and hand-check order tickets to support order-selector accuracy and timely fulfillment.
Communicated with sales personnel to resolve order discrepancies, product issues, and customer concerns.
Evaluated employee performance, provided constructive feedback, and administered disciplinary actions to uphold team standards.
Collaborated with departments to streamline warehouse and logistics operations.
Partner with the Operations Director to address staffing requirements within the logistics department.
Receiver / Shift Lead
JOHN VENA INC.
Philadelphia, PA
02.2021 - 11.2023
Unloaded and sorted incoming truck deliveries while verifying shippers, products, and quantities against bills of lading and invoices.
Received products into the computer system while maintaining accurate receiving records.
Identified and communicated receiving discrepancies and product-quality concerns to appropriate personnel.
Communicated receiving discrepancies and product-quality concerns to relevant personnel, ensuring swift resolution.
Picked customer orders to support timely fulfillment and continuous warehouse operations.
Inspected products received from other Philadelphia Wholesale Produce Market locations and prepared return-to-sender documentation for products that failed quality standards.
Delegated second-shift warehouse responsibilities to team members, facilitating accurate completion of daily operations.
Receiving Lead / Food Safety Coordinator
THE FRUITGUYS
Sharon Hill, PA
12.2018 - 10.2020
Followed Food Safety and Organic Certification policies and procedures throughout receiving, storage, and packing operations.
Maintained compliance with the Primus Food Safety Program by completing weekly, monthly, and quarterly food-safety documentation.
Completed and monitored temperature logs for storage, staging, and packing coolers to maintain food safety standards.
Received produce shipments from markets, wholesalers, and farms while verifying delivery accuracy, product quality, truck cleanliness, and incoming temperatures.
Organized and cleaned storage coolers while consolidating fruits and vegetables per FIFO and organic-handling requirements to ensure optimal product quality.
Maintained an orderly back dock to facilitate safe movement and proper storage of goods. to support safe and efficient warehouse operations.
Maintained organized and clean storage coolers while consolidating fruits and vegetables according to FIFO and organic-handling requirements.
Packed and tagged whole-case fruit orders according to customer requirements while inspecting product quality and storage conditions.
Streamlined back dock organization daily to enhance safety and efficiency of warehouse operations.
Floor Manager
DEL'S KEGS AND CASES
Folcroft, PA
06.2011 - 12.2018
Oversaw daily store operations, ensuring optimal inventory levels, efficient register operation, timely distributor ordering, and high-quality customer service.
Facilitated smooth daily operations by maintaining accurate inventory and delivering exceptional customer service.
Trained new staff on store policies, service standards, and product locations.
Monitored inventory levels and restocked beer and beverage coolers.
Education
HVAC Program
Delaware County Technical High School
Aston, PA
General Studies
Academy Park High School
Sharon Hill, PA
09.2007 - 06.2011
Skills
Warehouse management
Team leadership
Logistics coordination
Order fulfillment
Order entry
Shipping & receiving
Inventory control
Invoice verification
Quality assurance
Food safety compliance
Loading & unloading
Packaging & product handling
Forklift operation
Material handling equipment
Pallet jack operation
Employee training
Personal Information
Driving License: Valid Driver's License
Availability: Willing to relocate to Folcroft, PA
Certification
EPA 608 Universal Certification — May 2010 – Present