Sierra Christian
Fort Lauderdale
Summary
Logistics Manager experienced in customer success and exceeding expectations in order processing and increased branch productivity. Comfortable supporting leadership, team leading, and improving office efficiency. Especially skilled in task management, scheduling, budgeting, project management, and client / contact relations. Results-oriented with a demonstrated ability to manage projects within cost, schedule, and performance criteria. Excellent communicator, adaptable to different work styles and personalities, and highly organized.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Shift Supervisor
Allied Universal
Miami, FL
01.2026 - Current
- Supervised security personnel across multiple shifts, ensuring adherence to protocols and procedures.
- Conducted regular safety audits and inspections to identify vulnerabilities and enhance site security measures.
- Developed training programs for new hires, emphasizing company policies and effective emergency response techniques.
- Coordinated incident management processes, documenting reports and facilitating communication with law enforcement when necessary.
- Mentored junior staff members, fostering a culture of teamwork and professional development within security teams.
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Maintained a safe environment for employees and visitors through diligent patrolling and monitoring of premises.
- Maintained detailed incident reports, providing valuable insights for future prevention strategies and initiatives.
- Conducted regular audits of security equipment, identifying and resolving any technical issues or malfunctions promptly.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Screened vendors and contractors before granting access to restricted areas within mall.
Security Officer
Allied Universal
Smyrna, TN
01.2025 - 01.2026
- Monitored access points to ensure safety and security of premises.
- Conducted regular patrols to detect suspicious activity and potential hazards.
- Responded promptly to incidents, coordinating with law enforcement as needed.
- Maintained detailed logs of daily activities and incidents for reporting purposes.
- Implemented emergency response procedures during critical situations effectively.
- Analyzed incident reports to identify trends and recommend preventive measures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Mass notification platforms allow security to instantly alert staff and initiate site-wide lockdowns via SMS, email, or automated audio announcements.
- Taser and handcuff certified
- De-escalated situations with psych patients , providing safety of patients and medical staff.
Warehouse Supervisor
Superior Communications
Laverne, TN
05.2023 - 10.2024
- Supervised daily warehouse operations, ensuring efficiency and adherence to safety protocols.
- Trained and mentored staff on inventory management systems and best practices.
- Implemented process improvements that streamlined order fulfillment, reducing turnaround times.
- Coordinated logistics for inbound and outbound shipments, optimizing delivery schedules.
- Conducted regular audits of inventory accuracy, maintaining high levels of stock integrity.
- Developed training materials to enhance team performance and operational knowledge.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
Security
Imperial Security
Lebanon, TN
11.2022 - 05.2023
- Implemented multi-factor authentication to enhance overall security posture.
- Conducted regular system tests and continuously monitored network security.
- Improved security posture through diligent documentation of security incidents and lessons learned.
- Examined doors, windows and gates to verify security.
- Enhanced visitor experience by providing courteous and efficient security screening.
LOGISTICS SPECIALIST
Pace
La Vergne, TN, USA
09.2021 - 11.2022
- Oversee organization of freight within the warehouse
- Complete warehouse audits to ensure accuracy for next day delivery.
- Identify resolution paths for issues
- Respond to telephone calls, emails and other communications, working to resolve issues and/or directing communications to the appropriate department or person for resolution or escalation.
- Compile information and issue daily reports reflective of specific requirements.
- Efficiently and diplomatically communicate and distribute information to various personnel within the Company.
AMAZON DELIVERY DRIVER
Deliver2U
Nashville, TN, USA
11.2020 - 08.2021
- Transporting packages, responsible for transporting packages from one location to another
- Loading and unloading packages
- Delivering packages to customers promptly and efficiently following any specific delivery instructions provided by the customer
- Checking and maintaining the vehicle
- Completing delivery paperwork such as delivery receipts and proof of delivery documents
WAREHOUSE SUPERVISOR
Advanced Distribution
Antioch, TN, USA
08.2015 - 09.2020
- Supervised all functions of a busy warehouse including the management of inbound and outbound product shipments, inventory control, and day to day workflow
- Hired, trained, scheduled and motivated warehouse personnel
- Created, used and analyzed metrics to evaluate both the performance of warehouse personnel and the effectiveness of warehouse processes
- Acted as a liaison between the Warehouse and other departments, including Customer Service and Purchasing
- Resolved shipping issues and inventory discrepancies.
Education
High School Diploma -
Lavergne High School
Smyrna, TN01.2015
Skills
- Warehouse Management
- Office Management
- Calendar Management
- Schedule Management
- Picking and Packing
- Taser and handcuff Certification
- Project Management
- Legal Compliance
- Regulatory Compliance
- Armed License state of TN
- Corporate Strategy
- Team Leading
- Budget Analysis
- Client Relations
- Effective Communicator
- Highly Organized
- Forklift Experience
- Security Management
- CCTV Monitoring
- Hospital Emengecy Protocols
- Florida D License
- CPI Certified
Certification
Certified Healthcare Security Officer
Certified Healthcare Security Supervisor (CHSS)
CPI Certified
Taser Certified
Handcuff Certified
Armed License
Florida D License
Timeline
Security Shift Supervisor
Allied Universal
01.2026 - Current
Security Officer
Allied Universal
01.2025 - 01.2026
Warehouse Supervisor
Superior Communications
05.2023 - 10.2024
Security
Imperial Security
11.2022 - 05.2023
LOGISTICS SPECIALIST
Pace
09.2021 - 11.2022
AMAZON DELIVERY DRIVER
Deliver2U
11.2020 - 08.2021
WAREHOUSE SUPERVISOR
Advanced Distribution
08.2015 - 09.2020
High School Diploma -
Lavergne High School